Suffolk Healthy Homes Support Officer

The ideal candidate will promote and deliver Suffolk Healthy Homes services to eligible residents of Suffolk with a focus on supporting the more vulnerable residents. The service looks to provide wrap around support for individuals who are struggling with poor housing conditions and affected by poor health. You will assess each vulnerable client and determine what support they need to navigate the system and provide this in the form of home visits, support with grant applications, provision of energy advice, contractor liaison, evidence gathering and linking with other services to facilitate a holistic support network to ensure as far as it is reasonable that when the job is completed the client has a safe home environment.

The ideal candidate will need knowledge of the benefits system, the ability to work flexibly alongside being caring and empathetic. An NVQ level 2 or similar experience is required and a City and Guilds Energy Awareness level 3.

If you think you have what it takes to be successful in this role, even if you don't meet all of the essential requirements, please apply. We would appreciate the opportunity to consider your application.
Why work for us?
East Suffolk Council is a great place to work and there are lots of benefits our employees can access. To find out more about why we are so proud of East Suffolk Council, .
Here are some of the main benefits:
Generous leave entitlement (equivalent to 25 days a year, increasing to 31 days after 5 years' service, plus bank holidays)
Local government pension scheme
Flexible working arrangements
Learning and development tailored to your role
A wide variety of staff support networks including access to health and wellbeing initiatives and programmes.
Discounts on mobile phones, computers, holiday and travel, fashion and clothing, health and beauty and many other products and services.