Student Record System Deputy Product Owner

PLEASE NOTE: This is an internal advert and is open to current Oxford Brookes University staff only. We are looking for a Deputy Product Owner to join our team within the Student Information Systems (SIS) Product Team at Oxford Brookes University. This is an exciting opportunity that involves interesting and rewarding work in collaboration with staff from across the University, supporting critical services and working to consistently deliver improvements to the systems that underpin the entire student lifecycle. We are looking for a colleague who will be confident in working closely with staff from across the institution and with the vendor for our student information systems as we embark on a project to stabilise and improve the implementation of the CRM platform used to support our admissions processes. This is an exciting opportunity to help deliver meaningful and impactful change that supports critical work within the University. Prior experience of working with a student records system and/or CRM platform within an HE setting is essential. You will be given information, support, and resources to familiarise yourself quickly with the requirements of the role and the current configuration of the solutions, but you will be expected to take your own initiative in identifying priorities and responding to competing demands. Support will be available from colleagues within the SIS Product Team, and you will be encouraged and given freedom to identify and implement process improvements as we constantly strive to improve the implementation of our student information systems. This is a full time, fixed term post for 1 year to cover a period of maternity leave. If you wish to apply as a secondment please speak to your line manager. For further information please contact Helen Shipway h.shipway@brookes.ac.uk You will be:

• Working with stakeholders across the organisation to identify and specify improvements that could be made to our Student Information Systems (SIS).
• Working with members of the SIS Product Team to monitor and configure our SIS.
• Working with members of IT Services to support and troubleshoot integrations between the SIS and other University systems, as well as in the delivery of technical solutions to ever-changing challenges faced by the sector.
• Tasked with becoming an expert in the SIS to that you can advise and train users on its use.
• Building strong relationships, both within Oxford Brookes and with our SIS vendor.
• Working with the rest of the SIS Product Team to oversee the smooth delivery of key University services.
  
  An ability to work closely with a small, specialist team.
• Experience of working with databases and/or CRM platforms within an HE setting.
• Exceptional problem-solving skills with the ability to collate and synthesise myriad sources of information to identify the best solution to a problem.
• An ability to interpret, design and implement both complex business processes and systems interactions.
• Excellent organisational, time management and prioritisation skills
  
  As an Oxford Brookes employee, you will enjoy a total of a minimum of 25 days holiday, rising with your service, plus 8 bank holidays and additional university concessionary days (normally 5 per year).
We encourage and support hybrid working where the role allows and ensure that you have the necessary equipment to allow you to work flexibly. We have an extremely competitive Local Government Pension Scheme with generous employer contributions, as well as providing all staff with access to an occupational health service, financial education, and a comprehensive employee assistance helpline. We prioritise the wellbeing of our employees - physically, mentally and financially - and we provide a diverse and comprehensive benefits package to support our team. Equality, diversity and inclusion At Oxford Brookes, inclusivity is one of our five guiding principles: we take positive steps to create an environment in which we celebrate, value and provide equal opportunity to all. We are committed to recruiting from the widest possible pool and welcome applications from all suitably qualified candidates who embrace our values, regardless of their background. As a Disability Confident Employer we guarantee to interview any disabled applicant who meets the essential selection criteria. https://my.corehr.com/pls/oburecruit/erq_jobspec_details_form.jobspec?p_id=195625