Student Experience Team Member
The Resident, Cheap, City and County of the City of London
Student Experience Team Member
Salary not available. View on company website.
The Resident, Cheap, City and County of the City of London
- Full time
- Temporary
- Onsite working
Posted 1 week ago, 4 Oct | Get your application in now before you're too late!
Closing date: Closing date not specified
Job ref: fb6b3a340dbc4ec68091ff1de8ebc97f
Location ref: Cheap, City and County of the City of London
Full Job Description
Job DescriptionJob role: Student Experience Team MemberLocation: DurhamContract: Temporary ongoingHourly rate: £13.58Shift pattern: Working 37.5hrs per week (5 out of 7 days)The student experience team works closely with peers in housekeeping, facilities and, where applicable, caretakers to deliver a safe, clean and inclusive environment for everybody to enjoy and succeed; and to achieve expected performance outcomes.Duties include:Be a positive brand ambassador, delivering excellent customer service.Provide CARE (Connect, Act, Respect, Encourage) to create a great student experience.Build relationships with students, listen to their needs, and direct them to appropriate support.Respond promptly to student feedback, resolve issues, or escalate when necessary.Follow all company policies, procedures, and ways of working.Support sales by handling enquiries, conducting in-person and virtual viewings, and promoting accommodation at events.Maintain a safe environment and follow health,
safety, and emergency procedures.Help Resident Ambassadors build an engaging student community through events.Keep the property clean, tidy, and well maintained.Manage post and parcels accurately according to procedures.Support sustainability initiatives and contribute to environmental goals.Please apply online if interested.TPBN1_UKTJ