Student Engagement Officer

This role will join the Student Engagement Team within the Student Success Directorate, with the purpose of supporting the University's strategic commitment to ensuring that students achieve positive outcomes on their programmes of study. The Student Engagement Team acts as a central point of connection between key institutional objectives and initiatives designed to foster student success.

The postholder will work closely with academic Faculties to coordinate targeted projects that enhance student achievement-such as the early identification of disengaged students and initiatives to increase attainment-enabling proactive interventions that support progress towards positive outcomes. This will involve providing Faculties with relevant data relating to students' engagement or individual circumstances, helping to inform decisions in specific student cases.

The postholder will develop a strong understanding of the University's student engagement data sources, support services, academic processes, and the broader student lifecycle, enabling them to deliver timely, targeted support. The role will include creating and managing a caseload of students, overseeing triage of support across the Student Success Directorate where required, and adopting a coaching approach when working with students on their personal development.

Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to .