Strategic Partnership Manager

We are seeking an experienced and ambitious Strategic Account Manager to join our team at Veolia. This is a high-impact leadership position where you will build and maintain strong, long-term relationships with major, high-profile brand customers, driving multi-term retention and scope growth through innovative ecological solutions. As a Strategic Account Manager, you will act as a bridge between Veolia and our most valued customers, leading the business relationship and customer journey for strategic partnerships. You'll be responsible for managing revenue of £10m+, leading a team of up to 6 direct reports, and ensuring contractual renewal targets are met through decisive leadership and a customer-focused mindset. What you'll be doing:

• Lead and mentor embedded account management personnel and National Account Managers, driving account development plans and maximising business growth
• Develop and implement comprehensive Account Management Plans for each client, creating Salesforce pipelines to manage business development and contracts at risk
• Serve as the ultimate owner of the business relationship with direct customers, building relationships with senior-level stakeholders across supply chain, sustainability, and technical functions
• Deliver innovation projects aligned with customer and Veolia sustainability strategies, identifying industry innovations with practical applications
• Manage customer renewals and account development, delivering commercial and operational value propositions that improve financial performance
• Maintain customer metrics and communicate insights to key stakeholders
• Drive employee engagement, succession planning, and talent development within your team
• Establish governance structures to support critical targets and facilitate communication of customer insights and opportunities.
If you're a strategic thinker with proven account management excellence and a passion for driving customer success and sustainability, we'd love to hear from you., We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive.


• Proven Account Management experience with a track record of driving solutions from concept to delivery
• Demonstrated ability to influence and negotiate with senior-level stakeholders (internal and external)
• Exceptional analytical skills with the ability to identify challenges and trends for strategic insights
• Exceptional leadership skills with experience leading cross-functional teams
• High levels of commercial acumen and in-depth understanding of ecological transformation
• Experience in complex contract management and negotiation
• Comprehensive understanding of industry trends and competitor activity
• Strong working knowledge of business finance and data literacy
  
  Apply today, so we can make a difference for generations to come.
We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career.

Salary: £depending on experience plus Veolia benefits including car allowance and bonus scheme Location: National travel Grade: 6.1 When you see the world as we do, you see the chance to help the world take better care of its resources, and help it become a better place for everyone. It's why we're looking for someone who's just as committed as we are, to push for genuine change and bring our ambition of Ecological Transformation to life. We know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture. What we can offer you:
• Access to our company pension scheme
• Discounts on everything from groceries to well known retailers
• Access to a range of resources to support your physical, mental and financial health; so you can lean on us whenever you need to
• 24 hour access to a virtual GP, 365 days a year, for you and family members in your household
• One paid days leave every year to volunteer and support your community
• Ongoing training and development opportunities, allowing you to reach your full potential
• Stream - Employee financial wellbeing support: early access to your earned pay, savings, budgeting, financial coaching & rewards.