We're looking for an experienced communications / marketing professional to be part of our brilliant External Affairs team!
This is an exciting opportunity to work with a creative and award-winning communications team in the heart of a vibrant and modern organisation. This role is perfect for someone who enjoys big picture thinking, thrives on collaborative working and is skilled at implementing strategic communications campaigns that deliver measurable outcomes. You'll be adept at engaging key audiences through compelling storytelling and effective campaign management.
Companies House is going through its biggest changes since 1844, and you will play a key role in telling the story of who we are, what we do and why it matters, as well as effectively communicating our increased governmental role in disrupting economic crime. Working closely with the Stakeholder Engagement Team and Press Office, as well as the wider External Communications Team and colleagues across the organisation, you will help shape the story of our transformation as an organisation, and our evolving role within the UK government, to a range of audiences and stakeholders. This is particularly focussed on our reform programme under the Economic Crime and Corporate Transparency (ECCTA) Act (2023). You will help to develop our reputation management and economic crime communications campaigns, contributing to the strategic direction of both these campaigns. This is a varied role and ideal for a communications professional looking to strengthen their strategic
thinking, campaign implementation and collaboration capabilities.
If you've got experience in delivering strategic and impactful communication projects and campaign management, we want to hear from you!
Companies House offers a flexible and welcoming culture that promotes a healthy work life balance as well as a proactive approach to wellbeing that allows us to be our best at work. We recognise that people are the key to our success so offer a fantastic benefits package including flexible working with no core hours, 30 days annual leave, 8 bank holidays and 1 privilege day as well as enrolment into the Civil Service Pension scheme with a contribution rate averaging 28%.
Find out more about what a great place Companies House is to work.
You will be aligned to our Cardiff office, where you will be expected to attend on a regular basis. Please see the section 'Where will you be working?' for more information.
Please note - this campaign does not qualify for visa sponsorship., In this role you will:
+ Implement and deliver time-bound reputation management and economic crime focused campaigns that contribute to successful policy delivery and align with Companies House's strategic narrative.
+ Use the OASIS model and evidence-based approaches to refine existing communications strategies, applying insights from previous activities to continuously improve campaign effectiveness.
+ Use your strong evaluation skills and experience to set SMART campaign objectives and KPIs, evaluate campaign success and inform strategic planning and future communications activities.
+ Lead on the development of campaign creative and social content, leveraging appropriate channels to maximise reach, monitoring performance against established KPIs, and proactively identifying opportunities to innovate and improve effectiveness.
+ Collaborate with colleagues across Companies House, other government departments and external organisations to ensure message consistency and identify storytelling opportunities.
+ Actively participate in cross-government communications working groups to build relationships with communications professionals, ensure our communications complement broader government messaging, share best practice and identify collaborative opportunities.
+ Contribute to the development and analysis of our stakeholder survey to gather valuable insights on stakeholder perceptions of Companies House, using this feedback to refine communications approaches and inform future campaign strategies.
+ Support the External Affairs team with crafting key updates around milestones, announcements and government policies for our stakeholder groups and audiences in a timely, engaging and relevant way.
+ Contribute to the weekly communications update email that is distributed to colleagues across Companies House and the Department of Business and Trade (DBT) on behalf of the External Communications team.
+ Lead the monthly project management call with external communications colleagues, maintaining accurate project tracking documentation across concurrent campaign activities.
About the team
Sitting within the award-winning external communication team, we're part of the Strategy, Policy and External Communications directorate. We are an extremely supportive and agile team, and a key function within Companies House. Our team translate business objectives into communications activity and behavioural outcomes. Our four main roles are:
+ Changing behaviour.
+ Contributing to operational effectiveness.
+ Managing reputation.
+ Explaining policies and programmes of work.
We build our campaigns and content around audience first. We turn multiple policies and services into a cohesive and clear story built around a consistent strategic narrative to help our customers, potential customers and stakeholders understand who we are and what we do. We build and manage relationships with key stakeholders in both the UK and internationally through regular roundtables, conferences and meetings. We make sure our messaging is consistent and aligned to our strategic goals, while looking for opportunities to gain support for our plans and future vision.
Over the next few years, we will totally transform every part of Companies House - from our status, role and remit to the services we provide. The work we do will play a large role in bringing customers and stakeholders along with us on this journey., We'll assess you against these behaviours during the selection process:
+ Seeing the Big Picture
+ Communicating and Influencing
+ Delivering at Pace

Technical skills
We'll assess you against these technical skills during the selection process:
+ Insight (Levels 1 & 2)
+ Ideas (Levels 1 & 2)
+ Implementation (Levels 1 & 2)
+ Impact (Levels 1 & 2), + Successful candidates from the sift stage will be invited to attend a virtual interview, which will conducted using Microsoft Teams.
+ We use a blended interview technique, allowing us to find out more about you.
+ We use the Success Profile framework and at interview we will use Success Profiles assessing the Behaviours and Technical Skills listed in the advert, and Strengths.
+ There will be an activity which will be a presentation. Candidates will be asked to prepare this in advance and further information on the subject will be provided to candidates who are invited to interview. This will assess: Ideas (Levels 1 & 2) from the GCS Competency Framework.
+ A reserve list may be held for up to 12 months from which further appointments may be made for the same or similar roles.
Key dates (dates are indicative only and could be subject to change)
+ Closing date - 9th July 2025 (at 23:55)
+ Sifting - 10th July 2025 onwards
+ Interviews - w/c 21st July 2025
We're committed to being diverse and inclusive, so please make your application anonymous by removing all identifying personal information (such as names and dates) from your employment history and personal statement.
Our recruitment process is underpinned by the principle of recruitment based on fair and open competition with decisions made on the basis of merit, as outlined in the Civil Service Commissioners' Recruitment Principles.
Artificial Intelligence (AI)
We understand that you might use AI and other resources for your application; however, please ensure all information you provide is factually accurate, truthful, and original and doesn't include ideas or work that isn't your own. This is so that your application is authentically and credibly your own. Your application may be rejected if evidence of plagiarism or reliance on AI is detected. Examples include presenting the ideas and experience of others, or generated by artificial intelligence (AI), as your own.
If you are invited to interview, please be aware the use of AI tools is prohibited (including recording or note taking) and any suspected use may result in the termination of your interview and subsequent withdrawal from the campaign.
More information on the ways you should and shouldn't use AI can be found here.
Sponsorship
Companies House cannot offer Visa sponsorship to candidates through this campaign. Companies House holds a Visa sponsorship licence, but this can only be used for certain roles and this campaign does not qualify. Should you apply for this role and require sponsorship, your application may be rejected, and any provisional offers of employment withdrawn.
Security
Successful candidates must pass a Baseline Personnel Security Standard (BPSS) check before they can be appointed.
BPSS is an entry level security check. It uses the Police National Computer (PNC) to make sure a candidate has no convictions. The check returns evidence of any current criminal record and un-spent convictions under the Rehabilitation of Offenders Act 1974.
Nationality statement
As part of our recruitment process, it is essential for all candidates to independently verify their eligibility to work in the UK before applying. This includes a thorough check of your right to work to ensure compliance with UK employment laws, being mindful of the recent changes to going rates detailed on GOV.UK.
Please ensure you have the necessary documentation and permissions in place. Our team is dedicated to fostering a diverse and inclusive workforce and encourages applicants from all backgrounds to apply. However, it is the candidate's responsibility to ensure they meet the UK's legal requirements to work.
Feedback will only be provided if you attend an interview or assessment.

Security
Successful candidates must undergo a criminal record check.
People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements
This job is broadly open to the following groups:
+ UK nationals
+ nationals of the Republic of Ireland
+ nationals of Commonwealth countries who have the right to work in the UK
+ nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
+ nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
+ individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
+ Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service
Further information on nationality requirements (opens in a new window)

Working for the Civil Service
The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).
The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.
The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.

Diversity and Inclusion
The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).

Apply and further information
This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative.
The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. Read more about prison leaver recruitment (opens in new window).
Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

We are looking for the following experience and skills, which will be assessed at sift and interview. As part of this campaign we will be using the Government Communication Service (GCS) competency framework., + A proven track record in planning, delivering and evaluating multi-channel strategic campaigns to agreed objectives and within a set timeframe
+ Excellent written and verbal communication skills with the ability to adapt style and content for different audiences, translating complex information into clear, accessible messaging.
+ Strong analytical and insight-gathering abilities and an understanding of how to apply evaluation techniques to measure success, identity opportunities and inform strategic decision making.
+ Strong collaborative and influencing skills, with experience of working with a range of partners to build effective relationships at all levels and coordinate communications activities.
+ Excellent time management skills with the ability to work effectively under pressure and manage competing priorities and deadlines.
+ Proven ability to develop engaging content for a variety of channels, with a good understanding of digital platforms.
+ Familiarity with government communication frameworks (such as OASIS and the GCS Evaluation Cycle).
+ Understanding of the UK government communications landscape and cross-government working.
+ A keen interest in continuous learning and skills development.
+ A commitment to equality, diversity, and inclusion
We value:
+ Creative problem-solving and innovative thinking.
+ Strong teamwork and collaboration skills.
+ Proactive approach to identifying opportunities and solving problems.
+ Diverse perspectives and experiences., + Proven track record in planning, delivering and evaluating multi-channel strategic campaigns to agreed objectives and within a set timeframe.
+ Excellent written and verbal communication skills with the ability to adapt style and content for different audiences, translating complex information into clear, accessible messaging.
+ Strong analytical and insight-gathering abilities and an understanding of how to apply evaluation techniques to measure success, identity opportunities and inform strategic decision making.
+ Strong collaborative and influencing skills, with experience of working with a range of partners to build effective relationships at all levels and coordinate communications activities.
+ Excellent time management skills with the ability to work effectively under pressure and manage competing priorities and deadlines., 1. Proven track record in planning, delivering and evaluating multi-channel strategic campaigns to agreed objectives and within a set timeframe.
2. Excellent written and verbal communication skills with the ability to adapt style and content for different audiences, translating complex information into clear, accessible messaging.
3. Strong analytical and insight-gathering abilities and an understanding of how to apply evaluation techniques to measure success, identity opportunities and inform strategic decision making.
4. Strong collaborative and influencing skills, with experience of working with a range of partners to build effective relationships at all levels and coordinate communications activities.
5. Excellent time management skills with the ability to work effectively under pressure and manage competing priorities and deadlines.

£34,892 - £39,943
Successful candidates will be offered the minimum of the pay scale and in some circumstances salary negotiations will be dependent on the demonstration of skills and experience. All our roles come with an excellent benefits' package, including the generous Civil Service Pension Scheme. Further salary increases depend entirely upon the outcome of our annual pay negotiation with central government. If you are a current Civil Servant transferring to us, your salary will be discussed in line with our pay policies.
A Civil Service Pension with an employer contribution of 28.97%
GBP, Alongside your salary of £34,892, Companies House contributes £10,108 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.
We believe that our success is driven by the well-being and satisfaction of our team members at all levels of the organisation. At Companies House we're committed to providing a comprehensive benefits package that goes beyond the ordinary, ensuring your career journey with us is not only fulfilling, but also rewarding. We pride ourselves on offering a quality work-life balance with our employee wellbeing being central to our working practices.
Head to Our benefits - Working for us - Recruitment (companieshouse.gov.uk) to find out more about the fantastic benefits package we have at Companies House.
We celebrate diversity...
As an equal opportunity employer, we celebrate diversity, being committed to ensuring we're representative of the citizens we serve and creating an inclusive environment. Everyone in Companies House brings something different, and so will you. To fulfil our commitment to recruiting and attracting diverse talent we welcome applications from underrepresented groups. We also welcome applications from Welsh speakers.
We are proud to be a disability confident leader. Our recruitment process is fully inclusive and we can make adjustments as needed through our process. These could include having an interview buddy, extra time at interviews/assessments and receiving interview questions in advance, to name a few.
If you require any reasonable adjustments at application stage, or if you'd like to discuss any person-centred adjustments, please contact us by emailing recruitmentCH@companieshouse.gov.uk.
Read our 'Applying under the Disability Confidence Scheme (DCS)' guide to find out how to successfully complete an application under the Disability Confidence Scheme (DCS).
Where will you be working?
You will be aligned to our Cardiff office, where you will be expected to attend on a regular basis. We are currently using a hybrid approach to the way we work which provides opportunities for you to be adaptable in the way you work so that you can achieve a healthy balance between your work and home life. The degree of choice you have will depend on your role and your day-to-day work activities. Your manager will agree regular patterns of attendance with you, however you may be required to make yourself available to attend the office more frequently when required to meet business needs.