Strategic Account Manager
Veolia Environmental Services (Uk) Plc, Risley, Warrington
Strategic Account Manager
Salary not available. View on company website.
Veolia Environmental Services (Uk) Plc, Risley, Warrington
- Full time
- Permanent
- Onsite working
Posted 2 weeks ago, 12 Jun | Get your application in now before you miss out!
Closing date: Closing date not specified
job Ref: e3e89f6e50da4f2f8ae2a49468788e55
Full Job Description
- Build and maintain strong, long-term relationships with customers, and actively drive and manage the business relationship with each customer, with focus on multi-term retention and scope growth driven by innovation, effectively delivering ecological solutions for customers, and improving contract profitability.
- Strategically lead the business relationship and customer journey for major, high profile brand customers with whom the business has deemed there is a strategic partnership (or the potential for a strategic partnership).
- Act as a bridge between Veolia and the customer, and in so doing increase customer life cycle value by adding value, providing solutions and building trust.
- Lead and nurture the team, to embody a customer centric approach embracing the role of ambassador for the Veolia brand and purpose.
- Responsible for ensuring the contractual renewal targets are met through decisive leadership, a passion for customers, and an innovative and customer focused mindset.
- Complete internal contract review meetings at internal Director and Invesco / EXCO level and ensure all elements of the contract are delivered in line with client expectations.
- To ensure debt levels are managed within each contract's commercial terms and support invoice dispute resolution.
- Manage a small team and engage with relevant teams across the business, assuming a leadership role for the customer., We know how important it is to be fully committed to building and maintaining a diverse and inclusive place to work for every one of our colleagues. We are committed to ensuring that all job applicants and members of staff are treated equally, without discrimination because of sex, gender, sexual orientation, marital or civil partner status, pregnancy or maternity, gender reassignment, race, nationality, ethnic or national origin, religion or belief, disability or age.
Essential: - Ability to drive solutions from concept to delivery.
- Experience of Account Management.
- Proven experience of driving and influencing senior level stakeholders both internal and external.
- Exceptional analytical skills, identifying challenges and trends to provide long term strategic insights.
- Experience in contract management, negotiation of complex contractual needs with consideration to the evolution of contractual change, maximising potential. Desirable:
- A Degree in a complimentary business or environmental subject.
- An understanding of the waste management industry.
Apply today, so we can make a difference for generations to come. We're proud to be listed in The Sunday Times Best Places to Work 2024, being named as a Top 10 Very Big Organisation to work for two years in a row! This accolade further demonstrates our commitment to our people and our actions in creating an environment where everyone can be their true selves and enjoy working at Veolia. We want to ensure that you feel supported throughout the application process and provide reasonable adjustments where necessary and requested. If you require any reasonable adjustments as part of your application and interview process please do not hesitate to let us know. - Eligible for an annual performance bonus
- 25 days of annual leave
- Choice of company car or car cash allowance
- Access to our company pension scheme
- One paid days leave every year to volunteer and support your community
- Ongoing training and development opportunities, allow you to reach your full potential
Salary: Competitive plus performance bonus, company car/car cash allowance, private medical cover, pension and many other Veolia benefits., When you see the world as we do, you see the chance to help the world take better care of its resources and help it become a better place for everyone. It's why we're looking for someone who's just as committed as we are, to push for genuine change and bring our ambition of Ecological Transformation to life. We know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture. What we can offer you;
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