This company are opening a brand-new store in the heart of Bath and are looking for a Store Supervisor to help lead the team. This is a key role for someone who thrives in a customer-first environment, brings energy and organisation to the shop floor, and can confidently step in when the Store Manager is away. What You'll Be Doing + Supporting day-to-day store operations and team coordination + Delivering exceptional service and styling advice to every customer + Leading by example in product knowledge, visual merchandising, and store standards + Assisting with training and mentoring new team members + Managing customer queries, returns, and feedback with professionalism + Overseeing opening/closing procedures and supporting stock deliveries + Ensuring smooth use of till systems, logistics, and store admin + Acting as a brand ambassador and upholding company values

• You will need to work at least 2 weekends a month to start with as at least one Senior Team member is required on Saturdays and / or Sundays every weekend until other staff are settled and fully trained.
  
  + 2+ years' experience in a premium retail or supervisory role
+ A passion for sustainable fashion and customer experience + Confident communicator with a calm, empathetic approach + Highly organised with strong attention to detail + A team player who brings positivity and initiative to every shift + Comfortable using retail systems and handling operational tasks

Our client creates thoughtfully designed clothing for life at home and nearby. Their collections are rooted in comfort, sustainability, and effortless style-crafted in natural fabrics and made to last. With a growing presence across the UK, including their flagship stores and partnerships with leading retailers, they're proud to be a purpose-driven brand that puts people and the planet first.

+ 23 days holiday + bank holidays + your birthday off + Annual bonus scheme (discretionary) + Staff uniform and generous discounts (up to 40%) + Friends & Family discount and sample sales + Company pension scheme + Regular team socials and events + Proud to be a Real Living Wage employer + Inclusive, supportive, and values-led culture