Store Manager - Soho

Glassworks is hiring a Store Manager for our Soho boutique. A natural leader who runs the floor with energy, knows their numbers inside out, and turns every visit into a sale. This is a commercial, customer-facing role, with a focus on sales and service, building a team and a store experience that keeps our customers coming back. What the Store Manager will be doing:

• Leading from the shop floor through confident selling, styling and customer engagement
• Delivering and exceeding weekly and monthly sales targets
• Coaching your team daily to strengthen their selling, styling and conversion
• Managing team performance directly, with clear standards and honest feedback
• Recruiting and developing a team of confident, capable sellers
• Running rotas, stock and visual merchandising to keep the store trading at its best
The Store Manager's KPIs:
• Weekly and monthly sales vs target
• Conversion
• ATV and UPT
• Labour cost as a percentage of sales
• Team performance against individual sales targets, PLEASE NOTE: When attaching your CV or work examples it is very important that you name your files to include your name and not just "cv.doc" or "curriculum vitae.docx" or "my_illustration.jpg". Instead use a format like this "joe_bloggs_cv.docx"
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• Retail management or senior supervisory experience
• A proven track record on KPIs, with the numbers to show for it
• Strong leadership and people management skills
• Sharp commercial instinct and confident decision-making
• A natural seller, and the kind of presence customers remember
• Commercially sharp, with the experience of carrying a target and hitting it
• A confident people manager who leads with clarity and holds a standard
• Decisive, self-directed, and energised by a fast pace
• Genuinely passionate about fashion, styling and great retail
  
  About: Glassworks London is an independent women's fashion brand founded in 2010. Our design-led boutiques are refreshed weekly with small runs of new-season fashion. We're growing fast, with five London boutiques, a store in Brighton and our sights set on the US. We're building a brand for the long term, and we want people who want to grow with us.
  
  £30,000 salary + commission
• Generous staff discount
• Pension scheme
• Real ownership of a store, with clear progression as the brand grows internationally