Store Manager - Shoreditch

SCRT® is looking for a Store Manager to lead our Shoreditch store on Redchurch Street. Opened in 2020, the store is a central part of SCRT® and the way customers experience the brand. We're looking for someone with strong retail experience who can bring premium retail standards to SCRT®, lead from the shop floor, and train and develop the team across selling, product knowledge and customer experience. The role of Store Manager:

• Lead, train and develop the retail team.
• Deliver a high standard of customer service personally and develop the team to do the same.
• Train staff in selling, product knowledge and customer experience.
• Drive store sales and work towards commercial targets.
• Give clear feedback, coach staff and manage performance issues when needed.
• Maintain strong store presentation and visual merchandising standards.
• Build relationships with regular customers and the wider SCRT® community.
• Support launches, screenings, events and other store activations.
• Feed useful customer, product and retail insight back into the wider team.
• Take ownership of the day-to-day running and performance of the store., I have management of supervisor experience.
I have strong experience within fashion, lifestyle or another product-led retail environment.
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• Experience working as Store Managers, Assistant or Deputy Managers, Department Managers, Supervisors or in comparable retail leadership positions.
• Experience training and leading staff within a retail environment.
• Interested in people
• Strong experience within fashion, lifestyle or another product-led retail environment.
• A strong sales background and confidence leading from the shop floor.
• Experience training, coaching and developing retail staff.
• Confidence giving direct feedback and dealing with underperformance.
• Experience working towards sales targets.
• Strong product knowledge and customer service standards.
• A clear and direct communication style, with the confidence to coach staff and hold people accountable.
• Confidence to take ownership within a small independent team.
• The right to work in the UK.
• Experience within premium or independent retail is a plus.
• Knowledge of SCRT® is a plus.
Working Pattern:
• This is a full-time position based at our Shoreditch store.
• Weekend working forms part of the normal rota, alongside occasional evening work for launches and events.
  
  About: SCRT® is a London-based contemporary menswear brand, creating design-led seasonal collections inspired by film, art and subculture. The Shoreditch store is central to the brand, hosting launches, screenings and events, and has become an important meeting point for the community around SCRT®.