Store Manager Designate

We're looking for a flexible and customer-focused Store Manager Designate to support our stores across the region. This is a key leadership role where you'll work alongside store management teams to drive success, deliver exceptional customer experiences, and develop talent. If you're passionate about retail, thrive in a fast-paced environment, and want to make a real impact, we'd love to hear from you. Department: Retail Location: Basingstoke Contract: Permanent Hours: Full-time Hours of Work: 40 Hours per week, working5 days and alternate weekends As Store Manager Designate, you'll play a vital role in supporting multiple stores, helping to deliver business plans, drive KPIs, and ensure operational excellence. You'll lead by example, create a positive and solution-focused environment, and make sure every interaction reflects our values: customer first, innovative, knowledgeable, honest, committed, and courageous. Key responsibilities include:

• Working with Store Managers to deliver business plans focused on growth and commercial success
• Assisting in driving KPI results across stores and engaging teams in achieving performance goals
• Supporting stock control, seasonal promotions, and merchandising to maximise sales opportunities
• Coaching and developing colleagues to build strong succession plans for the future
• Supporting recruitment, onboarding, and training to maintain compliance and nurture talent
• Helping organise daily operations and manage store security
• Ensuring compliance with health & safety policies and company procedures
About You:
• At least 2 years' proven management experience within a comparable retail role
• Proven track record of delivering sales targets and managing budgets
• Strong understanding of retail operations, including sales, stock control, and customer service
• Skilled in problem-solving and decision-making under pressure
• Strong commercial awareness, including analysing sales trends and identifying growth opportunities
• Excellent communication and interpersonal skills to lead, motivate, and engage colleagues
• Flexible and adaptable, with a commitment to continuous improvement and team development
• A natural leader with a customer-first mindset and a passion for delivering outstanding service
• Current driving licence and willingness to travel across the region
What We Offer:
• Scottish Widows contributory pension - company will match up to 5%
• Up to 25% colleague discount in store
• Free parking on site
• 33 days of annual leave, including bank holidays (pro-rated for part-time colleagues)
• Excellent training and development opportunities
• Plenty of career progression opportunities
• Life Assurance
• Employee Assistance Programme with Retail Trust
• Comprehensive colleague benefits
• Enhanced Family Leave Policies
  
  At least 2 years' proven management experience within a comparable retail role
• Proven track record of delivering sales targets and managing budgets
• Strong understanding of retail operations, including sales, stock control, and customer service
• Skilled in problem-solving and decision-making under pressure
• Strong commercial awareness, including analysing sales trends and identifying growth opportunities
• Excellent communication and interpersonal skills to lead, motivate, and engage colleagues
• Flexible and adaptable, with a commitment to continuous improvement and team development
• A natural leader with a customer-first mindset and a passion for delivering outstanding service
• Current driving licence and willingness to travel across the region
  
  Scottish Widows contributory pension - company will match up to 5%
• Up to 25% colleague discount in store
• Free parking on site
• 33 days of annual leave, including bank holidays (pro-rated for part-time colleagues)
• Excellent training and development opportunities
• Plenty of career progression opportunities
• Life Assurance
• Employee Assistance Programme with Retail Trust
• Comprehensive colleague benefits
• Enhanced Family Leave Policies
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