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Store Manager - Brand & Services (Head Coach) - NEW NIKE LONDON FLAGSHIP

NIKE, Inc., City of Westminster

Store Manager - Brand & Services (Head Coach) - NEW NIKE LONDON FLAGSHIP

Salary not available. View on company website.

NIKE, Inc., City of Westminster

  • Full time
  • Permanent
  • Onsite working

Posted 2 weeks ago, 10 Jul | Get your application in now before you miss out!

Closing date: Closing date not specified

Job ref: 4583db96fc4f478f8d5452e6ccb00266

Location ref: City of Westminster

Full Job Description

  • Lead and develop the in-house Retail Brand & Services team, setting the standard for consumer experience delivery within the London Global Flagship.
  • Drive the strategy, planning and execution of flagship consumer experiences across Running, Football, Fitness and Lifestyle.
  • Partner with Global, EMEA and Territory teams to establish the London Global Flagship as Nike's destination for sport, community and innovation.
  • Own the end-to-end consumer journey, connecting product storytelling, services, digital experiences and community engagement.
  • Deliver impactful seasonal campaigns while building a year-round flagship experience that brings Nike's Sporting Worlds to life.
  • Develop future-facing services, experiences and operating models that elevate consumer expectations and retail excellence.
  • Lead the execution roadmap for the 2026 London Global Flagship opening, ensuring every touchpoint reflects Nike's premium brand standards.
  • Collaborate with Brand Marketing to connect flagship experiences with key sporting, cultural and community moments across London.
  • Establish performance metrics and insights frameworks to measure consumer engagement, service adoption, commercial impact and team effectiveness.

    Proven leader with experience coaching and developing high-performing teams, driving accountability and operational excellence.
  • Strong retail marketing expertise across in-store experiences, consumer journeys and service-led environments; digital marketing experience is a plus.
  • Deep understanding of the sporting goods retail landscape and the evolving needs of London's flagship consumer.
  • Commercially minded, with a track record of delivering experiences that drive engagement, brand affinity, conversion and business performance.
  • Experience creating marketing initiatives that increase traffic, participation and repeat consumer engagement across multiple channels.
  • Strong understanding of Gen Z and young consumers, with insights into how sport, culture and community influence their relationship with Nike.

    Attractive salary that evolves with the market and experience
  • Opportunity on receiving monthly bonus payments
  • Attractive online and in-store employee discounts
  • Attractive Benefits Package, Pension & Share scheme
  • Exciting development and career opportunities
  • Regular training on leadership, sales and products
  • A dynamic and motivating environment which values Diversity, Equity & Inclusion (DE&I)
  • Staff dress to represent NIKE and foster our team spirit
  • Access to sports activities
  • Opportunities to participate in unique NIKE moments

Direct job link

https://www.jobs24.co.uk/job/store-manager-brand-services-head-coach-new-127096868
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