Store Manager

Continuously innovate and improve our services and products to create the most memorable and happy experience for our precious customers. WE'RE HIRING: Store Manager As a Store Manager, you will:

• Plan and manage staff rotas, adjusting for peak times, absences, and holidays
• Oversee stock management, including ordering, rotation, and minimising waste
• Lead, motivate, and develop a high-performing team, conducting performance reviews and delegating tasks effectively
• Ensure exceptional customer service and promote the brand, menu, offers, and loyalty app
• Maintain high standards in drink preparation, ingredient quality, and allergen compliance
• Keep the store clean, organised, and visually appealing, managing equipment and displays
• Take responsibility for opening/closing the store and overall operational performance
• Manage financial operations, including cash handling, banking, and budget compliance
• Drive sales and achieve store targets using KPIs and data insights
• Ensure compliance with health, safety, and regulatory standards
• Lead staff training and ongoing development initiatives
• Complete the reasonable tasks that assigned by the company
  
  2-3 years' experience in a managerial or supervisory role, driving a high-sales, customer-focused culture in a fast-paced food or beverage environment
• A natural leader with a proactive, "can do" attitude
• Passionate about people, service, and personal development
• Open to learning and sharing your knowledge with others
• Flexible with working hours (evenings, weekends, and holidays as needed)
• Reliable, punctual, and ready to make a difference
• Eligible to work legally in the UK
  
  BUBBLE CITEA is a locally renowned bubble tea brand with a passion for high-quality drinks, outstanding customer service, and a welcoming atmosphere. We're more than just a place to work-we're a place where careers are built, friendships are made, and people grow together.
We don't just hire - we build futures. We believe in creating opportunities where you can learn, grow, and develop your career every step of the way. Whether you're starting your first job or looking to take the next step, we'll support you with training, progression, and a team that grows together.


• Clear career progression paths-your growth is our priority
• Ongoing training & development to build your skills and confidence
• Opportunities for promotion into management and beyond
• A fun, supportive, and family-like team culture
• Staff discounts on our amazing drinks
• A free bubble tea during every shift
• The chance to be part of a brand that values you-not just as an employee, but as a future leader