Store Manager

Leading all aspects of store management, the Store Manager builds and leads a high-performing team focused on driving the business. The role is accountable for achieving operational budgets and developing and maintaining a proactive business plan. Major Responsibilities include but are not limited to: People

• Inspire, lead, and coach the store team to foster a culture of performance and
accountability
• Recruit, train, and develop top talent to build a team of Jet Set Ambassadors
• Drive retention through effective Talent and Succession planning
• Support and follow up on all training and onboarding initiatives
• Conduct regular performance evaluations, providing ongoing feedback and
coaching
• Proactively manage HR matters in partnership with HR, ensuring grooming and
image standards align with brand policy
• Partner with DM to review PTS integrity and identify improvement
opportunities
• Collaborate with retail partners on sales strategies, product knowledge, brand
standards, and service
• Role model company behaviors and ensure effective use of the Service
behavior toolkit
• Lead the team to deliver exceptional customer experiences that drive loyalty
and repeat business
• Ensure consistent client communication through all clienteling tools
• Actively manage the client database to drive sales growth
• Maintain a strong floor presence and lead by example
• Coach and empower teams to resolve customer service issues in the
customer's best interest
• Drive incremental revenue through local customer events
• Build strong relationships with the District Manager, corporate partners, mall
offices, and peer stores to drive district-wide performance Sales
• Meet and exceed sales goals, holding self and team accountable
• Analyze reports and implement action plans to achieve or exceed targets
• Partner with the team on Quarterly Planners to support strong business outcomes
• Communicate business results and opportunities, driving sales and product knowledge
• Set and clearly communicate sales and unit goals for Jet Set Ambassadors
Operations
• Ensure store maintenance and audit programs align with brand standards
• Control expenses and continuously seek cost-saving opportunities
• Maintain inventory integrity through bi-annual inventories
• Prioritize loss prevention, taking swift action on risks in partnership with LPRM
• Optimize scheduling to ensure the right people are in the right place at the
right time
• Partner with DVM to execute visual merchandising directives and strategies
• Collaborate with logistics and product teams to maintain optimal assortment,
size, and style integrity
• Ensure effective use of all company communication platforms and follow-up
on required actions

Michael Kors is always interested in hearing from talented, globally-minded individuals with a passion for fashion. If you enjoy working in a creative, fast-paced environment, then we would love to hear from you!,
• Proven retail management experience in a fast-paced environment
• Charismatic, inspirational leadership style
• Strong technology proficiency to drive sales and customer experience
• Ability to thrive under pressure in a dynamic environment
• Excellent organizational, interpersonal, and follow-up skills with strong
attention to detail
• Proficiency in Retail Math, KPIs, and Microsoft Office
• Fluent in English
  
  Michael Kors is always interested in hearing from talented, globally-minded individuals with a passion for fashion., Michael Kors is a world-renowned, award-winning designer of luxury accessories and ready-to-wear. His namesake company, established in 1981, produces a range of products under his signature Michael Kors Collection and MICHAEL Michael Kors labels. These products include accessories, footwear, watches, jewelry, men's and women's ready-to-wear, eyewear and a full line of fragrance products. Michael Kors stores are operated, either directly or through licensing partners, in some of the most prestigious cities in the world, including New York, Beverly Hills, Chicago, London, Milan, Paris, Munich, Istanbul, Dubai, Seoul, Tokyo, Hong Kong, Shanghai and Rio de Janeiro.
Behind this burgeoning empire stands a singular designer with an innate sense of glamour and an unfailing eye for timeless chic. Michael Kors has won numerous accolades within the fashion industry, been honored for his philanthropy, and earned the respect and affection of millions. Wholly dedicated to a vision of style that is as sophisticated as it is indulgent, as iconic as it is modern, he has created an enduring luxury lifestyle empire with a global reach. Michael Kors has always been involved in philanthropy, fighting hunger for more than 20 years. A longtime supporter of God's Love We Deliver, he has worked with the New York-based organization to help distribute meals to people with HIV/AIDS, cancer and other serious illnesses. In 2013, he partnered with the United Nations World Food Programme (WFP) to help fight world hunger by designing the 100 Series watch. A portion of the proceeds from his special-edition timepiece helps WFP deliver food to children through its school meals program.