Stock and Customer Service assistant
Calor, Keal Cotes, Lincolnshire
Stock and Customer Service assistant
£24570-£26000
Calor, Keal Cotes, Lincolnshire
- Full time
- Permanent
- Onsite working
Posted 1 week ago, 13 Jul | Get your application in now before you miss out!
Closing date: Closing date not specified
job Ref: 75de27da62dd4bf5a9db508e7482b733
Full Job Description
Join our dynamic team and take a proactive role in upholding site safety standards, maintaining meticulous inventory and financial controls, and assisting in transport planning through effective customer master data management. This customer-focused position demands exceptional customer service skills across various communication platforms.
We are looking to recruit a Customer Service driven Logistics Agent for our site in Spilsby.
Responsibilities:
+ Support site management in achieving compliance obligations, inventory, financial, health and safety, and transport.
+ Contribute to a safety-first operation and drive towards an incident free workplace.
+ Place orders on system for delivery/collection using SAP.
+ Take Inbound/outbound calls for customer orders, queries, and general information.
+ Process orders, refunds/credits, and cylinder refill agreements.
+ Receipt stock in/out received on trailers.
+ Inventory stock control, complete physical stock counts and be able to enter stock counts onto system.
+ Raise and receipt Purchase orders and ensure correct stock levels are maintained.
+ Review daily aborts, cancels, and fill returns.
+ Support drivers in reviewing daily runs, printing loading sheets and manifests.
+ Track our drivers through Telematics system.
+ Support drivers in reviewing daily runs, printing loading sheets and manifests.
+ Agency time sheets.
+ General housekeeping.
+ An experienced Customer Service/Driven professional with a positive attitude.
+ An administrator with excellent organisational skills.
+ Able to work well in a team supporting colleagues and sharing best practice.
+ Committed and flexible to meet business demands.
+ Able to take Personal Ownership of tasks, especially safety.
+ Experienced in Microsoft office, SAP and Tru Tac.
+ Articulate with good attention to detail.
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