Sterile Services Production Service Manager

As Production Service Manager, you will provide senior operational leadership across the full sterile services production cycle, ensuring full compliance with regulatory and quality standards including HTM 01-01 and ISO 13485. You will be accountable for maintaining complete device and set traceability at all stages of production, delivering against agreed Service Level Agreements and Key Performance Indicators, and ensuring staff competencies are established, maintained, and regularly reviewed.

The role includes responsibility for maintaining robust assurance and governance arrangements, supporting board-level assurance in line with NHS Estates Technical Bulletin (NETB/2024/1), and leading continuous improvement across production services. You will directly manage Supervisors, Technicians, and Apprentice Decontamination Technicians, fostering high performance, engagement, and compliance.

You will build and sustain effective working relationships with theatres, clinical services, and kitting and carting teams, contributing to incident management, audit readiness, and overall service governance. With a strong focus on production efficiency, quality, and people management, you will ensure items are processed safely and on time, in line with the Quality Management System. As a senior management team member, you will also provide cross-cover and operational support as required to maintain service continuity and deliver departmental objectives.

Oxford University Hospitals NHS Foundation Trust is one of the largest NHS teaching trusts in the country. It provides a wide range of general and specialist clinical services and is a base for medical education, training and research. The Trust comprises four hospitals - the John Radcliffe Hospital, Churchill Hospital and Nuffield Orthopaedic Centre in Headington and the Horton General Hospital in Banbury.

Our values, standards and behaviours define the quality of clinical care we offer and the professional relationships we make with our patients, colleagues and the wider community.

We call this Delivering Compassionate Excellence, and its focus is on our values of compassion, respect, learning, delivery, improvement and excellence.

These values put patients at the heart of what we do and underpin the quality healthcare we would like for ourselves or a member of our family. Watch how we set out to deliver compassionate excellence via the OUH YouTube channel.

In 2023NHS England launched its first sexual safety charter, and our Trust proudly signed it. We pledge zero tolerance for inappropriate sexual behaviour and commit to the ten core principles

Oxford University Hospitals promotes a safe, respectful hiring environment.

If you want to make a difference with us, come and join our team. Together, we will uphold the highest standards of care and professionalism.