Station Enquiry officer

Must evidence excellent customer service, problem solving and critical thinking skills in a fast pace environment.
Candidate will be expected to deal with vulnerable victims and sensitive information.
Must evident excellent listening skills and attention to detail when creating incident logs.
Must be able to work as part of a team and independently., Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to .

An exciting opportunity has arisen to join our Station Enquiry Office team in a resilience role in a full- time position. You will be based at Newport Central station.This is a very challenging role, however very rewarding.

This role will be 6 on 4 off with weekend working included.

Key Skills required, Please also refer to the candidate guidance attached below which provides more detail on how to complete your application.

INTERNAL CANDIDATES: Please note that we are unable to progress you to shortlisting unless we have received your Line Manager Approval form. Please submit this in line with the closing date. Thank you.

What are our benefits:

Here at Gwent Police, we value our employees, and we provide ample support and training to ensure you excel in your role, alongside receiving benefits such as:

Generous annual leave entitlement that rises to either 29 or 30 days depending on grade plus 8 bank holidays
Employee Assistance programme and a range of wellbeing support programmes
Free access to on-site gyms
Discounts from various retailers via the Blue Light Scheme and Vectis Card
Cycle to Work Scheme
Hybrid/Agile working (role dependant)
Flexible working opportunities
Local government pension scheme
Range of support networks
Generous maternity/paternity and adoption leave entitlements
Generous sick pay provisions
Option to become a member of UNISON, the public service union

Diversity and Welsh language

To enable us to deliver outstanding policing for everyone, we need people from all backgrounds, with a range of professional and life experiences, so that we are truly representative of our communities.