Staff Dining Manager

Staff Dining Manager needed for a multisite operation! Earn up to £50K! We are looking for an experienced and highly visible Staff Dining Manager to oversee retail and hospitality operations across our two sites in Canary Wharf. The operation includes 2 restaurants, 3 coffee bars, 1 deli bar, and pantry and vending services across approximately 30 locations. You'll working closely with the Deputy Account Manager. You will lead day-to-day service delivery across all retail areas while driving operational standards, financial performance, customer experience, and team leadership within a fast-paced, high-profile environment. What you'll be doing:

• Leading all Front of House and retail operations across both sites
• Managing standards, service delivery, and customer experience across restaurants, coffee bars, deli, and vending services
• Driving GP performance and achieving financial targets
• Monitoring and managing labour costs
• Presenting weekly trading reports and operational performance updates
• Leading and developing the Vending Manager and Assistant FOH Manager
• Coordinating busy multi-outlet operations and ensuring smooth day-to-day delivery
• Supporting operational improvements and refurbishment activity
• Maintaining high standards across all customer-facing areas
  
  Experience as a Deputy GM, General Manager, or similar senior hospitality leadership role
• Strong commercial and financial understanding
• Experience managing large, high-volume, or high-profile hospitality operations
• Proven ability to manage multiple outlets or service streams simultaneously
• Strong understanding of labour management and GP performance
• A hands-on, visible leadership style with excellent operational coordination skills
• Ability to thrive in a fast-paced environment and lead teams effectively
• Strong communication and stakeholder management skills
  
  Restaurant Associates provides brilliant hospitality through our food, drink and services. We work with our partners and collaborate with our clients to achieve great things together.Every day, our teams of passionate hospitality professionals strive for excellence in delivering employee dining and hospitality to some of the UK's leading workplace as well as inspiring exceptional experiences in iconic cultural and heritage destinations.
  
  We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:
• Contributory pension scheme
• Grow your career with our Career Pathways and MyLearning programmes
• Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits
• Exclusive travel discounts with TUI, Expedia, Booking.com and many more
• Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more
• Up to 44% off cinema tickets to enjoy your favourite blockbuster
• Receive cash rewards every time you spend and use them on a wide range of brands
• Un-wind with us with free wellness, mindfulness and exercise classes
• You can share all discounts and offers with your friends and families