Sr PM, Sustainability, EU Ops Sustainability

EU Ops Sustainability is looking for a Sr. Program Manager to lead inventory waste avoidance across all miles. In this role, you will own strategic, tactical, and cross-functional projects and programs within the STEP organisation to meet sustainability goals. You will be responsible for scoping and creating project plans, developing processes, coordinating and driving execution, and communicating to senior management on status, risks and process/product changes.

In this role you will work with senior leaders across multiple organizations and geographies, and balance customer research, data analysis, project and stakeholder management, and internal/external communication.

Key job responsibilities
· Manage full lifecycle complex cross-functional programs with considerable impact across multiple organizations
· Work closely with partner teams and stakeholders in and outside of your organization to deliver; partner with teams to source, allocate, and coordinate resources
· Analyze data and drive improvements that are quantified with metrics
· Own reporting on the state of initiatives, measuring improvements and impact of changes.
· Work autonomously in an ambiguous environment, seeking to understand business problems, automation limitations, scaling factors, boundary conditions and reasons behind leadership decisions· Solve ambiguous problems and proactively identify and mitigate risks (before they become roadblocks)
· Work with program managers, business leaders and executive team to communicate and impact critical business initiatives
· Develop, implement, and govern Key Performance Metrics (KPI) reporting for a portfolio of programs, providing visibility to the milestones, and performance across all projects
· Set-up mechanisms to audit and perform necessary course corrections where needed to meet business objectives

About the team
EU STEP brings together Supply Chain, Network Design, and Transportation Planning teams to improve end-to-end forecasting, network flow, planning, and execution. It also brings together our teams from across the business focused on our Operational Excellence pillars - Amazon Customer Excellence Systems (ACES), Learning, Quality, Service, Sustainability and Reliability Maintenance Engineering (RME) Field teams. This integration strengthens operations and execution while driving quality improvements and enhanced customer experience across the entire value chain.

EU Operations Sustainability drives the decarbonization of Amazon's operational footprint across Europe, focusing on reducing environmental impact from transportation, buildings, and energy consumption. The team develops and executes strategies spanning First Mile, Middle Mile, and Last Mile logistics - including waste circularity, water stewardship, biodiversity and building a culture of Sustainability, at fulfillment centers, sort centres and delivery stations. Working cross-functionally with EU Operations, WW Sustainability, engineering and procurement, the EU Ops Sustainability team translates Amazon's Climate Pledge commitments into actionable programs with measurable targets. The team also navigates the evolving European regulatory landscape to ensure compliance while identifying opportunities to accelerate decarbonization ahead of mandated timelines.