Sr Mgr Commercial Training- Field Coach

Great coaching changes what happens in the field. We are looking for an experienced field coach, sales leader, capability specialist or high-performing pharmaceutical professional who can observe purposefully, ask strong questions and turn feedback into confident action. As a Field Coach, you will build the capability and confidence of UK Key Account Management teams across mental health and neurology. You will deliver structured coaching and training, strengthen customer engagement and account planning, and help teams turn strategy into effective field execution. You will coach teams operating across complex patient pathways, where effective execution depends on navigating multidisciplinary stakeholders and significant service pressures. The role also requires sensitivity to health inequalities and the judgement to support confident, appropriate customer conversations on challenging and sensitive issues. How You'll Spend Your Day

• Deliver structured in-field coaching on customer engagement, account planning, launch execution and effective selling.
• Observe field activity and provide clear feedback and focused development plans.
• Identify capability gaps and design targeted interventions for individuals and teams.
• Deliver initial training, workshops, role plays and ongoing development.
• Support launch readiness, territory priorities and confident use of approved materials.
• Use CRM data and field insight to prioritise coaching and measure progress.
• Share best practice and encourage consistently high standards of customer engagement.
Your Impact, Built Through Partnership
• Work alongside sales leaders to support performance and development.
• Partner with Marketing, Medical, Compliance, Market Access, Learning & Development and Business Insights.
• Build practical coaching programmes, launch-readiness assessments and sustainable capability tools.
What Success Looks Like
• Coaching is frequent, focused and consistent.
• Colleagues confidently use agreed tools and effective customer-engagement behaviours.
• Capability gaps are identified early and addressed through measurable development.
• Training improves account planning, customer conversations and launch execution.
Reporting to


• Credibility to build trust while providing appropriate challenge and support.
• Strong coaching, questioning, listening and feedback skills.
• Understanding of pharmaceutical sales excellence, key account management and customer-facing execution.
• Confidence facilitating workshops, role plays and practical learning.
• Ability to use data and insight to tailor development and priorities.
• Excellent communication, influencing and stakeholder-management skills.
• Strong professional judgement and a thoughtful, responsible approach.
• A full UK driving licence and willingness to travel, including occasional overnight stays.
Experience that could help you thrive:
• Pharmaceutical sales, field coaching, sales leadership or commercial capability experience.
• Evidence of improving field performance through structured coaching.
• NHS customer engagement, account planning and pharmaceutical-industry experience.
• Mental health, neurology, launch, formal coaching, training design or Veeva CRM experience would be valuable.
Experience That Could Lead You Here
• Field coach or capability specialist: a record of improving field capability through observation, feedback and development.
• Sales leader or high-performing KAM: pharmaceutical account-management expertise and evidence of developing others.
• Learning and development professional: field credibility and the ability to turn strategy into practical training and coaching.
  
  We're Teva, a leading innovative biopharmaceutical company, enabled by a world-class generics business. Whether it's innovating in the fields of neuroscience and immunology or delivering high-quality medicine worldwide, we're dedicated to addressing patients' needs now and in the future. Here, you will be part of a high-performing, inclusive culture that values fresh thinking and collaboration. You'll have the room to grow, the flexibility to balance life with work, and the opportunity to better health worldwide, together.