Sports Operations Assistant

NTU is committed to providing high quality sporting opportunities for its students and staff, irrespective of their experience. The NTU Sport commitment is to create a culture where regular participation in physical activity is the norm - thereby making a significant contribution to the wellbeing and academic achievement of the NTU community; NTU Sport are committed to engaging with 12,500 students annually in sport and physical activity by 2027. Our facilities team are seeking to recruit an enthusiastic individual to join our highly successful team of more than 50 sports staff dedicated to ensuring that an NTU student's lifestyle is much more than lectures and lie-ins. You will work across our two high quality sport sites which have a range of different facilities including a Climbing Wall, Sports Hall, Squash Courts, 3G pitch, Grass Pitches, Fitness Suites and more. As a Sports Operations Assistant, you will be the main point of contact for all enquiries regarding our sports
facilities and fitness suites. You will have a flexible approach and be professional in delivering exceptional customer service at all times. Your main duties will include front of house for all NTU customers, assisting with telephone and booking enquiries, enrolling new members, processing bookings and payments, using a computerised booking system, administrative support, and the setting up of sports equipment. You must be reliable and conscientious with great communication and organisation skills, good team work and willingness to work evenings and weekends is essential For more details, please take a look at the role profile. We'll still consider applications even if you don't meet every single one of the requirements, so don't be put off if you don't match them perfectly. When writing your supporting statement, please ensure this is reflective of the JD and PS.