Specialist - Harrods Knightsbridge

In your role as a Specialist, you partner with the management team in coaching, training & developing team members within the specialist area to maximise sales potential & ensuring the team are expertly delivering Customer Service Excellence to drive commercial success.

• Establish a customer centric mindset to ensure customer experience and build a steady clientele of repeat shoppers whilst building relationships across including CRM data gathering and quality management
• Responsible to coach, train & develop team members within the specialist area and support in induction & ongoing training of team members
• Support in all merchandise related processes, stock take & cycle counts and provide product feedback to merchandise management
• Best practise share and know how transfer with team members to improve selling techniques for improving individual KPI´s to maximize sales potential within the specialist area
• Support in all operations for loss prevention and stock management
• Drive the use of all available tools and ensure procedures are executed and policies followed
  
  Experience in a similar position where the ability to meet & exceed targets has been demonstrated
• Excellent interpersonal and communication skills at all levels
• Demonstrate strong commercial acumen and brand knowledge
• Experience in networking & building relationships
• Ability to be flexible & adaptable to the need of the business
• Willingness to constantly learn & develop
• High cultural knowledge & awareness
• Proactive and positive attitude
  
  Our vision is to establish HUGO BOSS as the leading premium tech-driven fashion platform worldwide and to be one of the top 100 global brands. At HUGO BOSS, we work as a team to apply our knowledge, skills and experience together and create a diversity of ideas and solutions. What unites us? We love fashion, we change fashion!
At HUGO BOSS, you have the opportunity to contribute your personality, ideas and creativity - because only when we break new ground together can we create something unique. Become part of our team of more than 19.000 employees worldwide and shape your future at HUGO BOSS! Specialist - Harrods Knightsbridge HUGO BOSS UK Ltd. | London | United Kingdom | Full-time | P4 HUGO BOSS UK Ltd | Specialist | Harrods Knightsbridge


• Competitive salary, commission and attractive benefits
• Tailored trainings and development opportunities
• International and inspirational working environment with a dynamic work culture
To learn more about our benefits in detail, please visit: RETAIL BENEFITS UK/IRELAND | HUGO BOSS We are a global company with our employees representative of the world at large. Our inclusive culture embraces each person's authenticity and individuality. We are committed to equal employment opportunity. And we believe our equitable work environment helps unleash your full potential and inspires you to thrive.