Spa Supervisor
The Celtic Collection, The Village, Casnewydd - Newport
Spa Supervisor
Salary not available. View on company website.
The Celtic Collection, The Village, Casnewydd - Newport
- Full time
- Permanent
- Onsite working
Posted 1 week ago, 30 May | Get your application in now before you're too late!
Closing date: Closing date not specified
Job ref: d9b811a6a8c243cfaa2a99a291bbe650
Location ref: The Village, Casnewydd - Newport
Full Job Description
Are you ready to take the next step in your spa career and lead within one of the UK's most iconic 5-star resort destinations? At The Celtic Collection, we're searching for a motivated and passionate Spa Supervisor to help shape unforgettable guest experiences at our renowned Forum Spa and Ocius Treatment Rooms. Join us, and be part of a team that blends luxury, wellbeing, and world-class service in everything we do. Why You'll Love This Role As our Spa Supervisor, you'll become a key part of our spa leadership team, guiding, motivating, and inspiring a talented group of therapists while ensuring every guest receives exceptional 5
- care. You'll thrive in a fast-paced, high-end environment where your ideas, standards, and eye for detail help deliver excellence across all spa operations. What You'll Be Doing - Supporting the day-to-day running of the Forum Spa & Ocius treatment spaces - Delivering and inspiring 5
- standards in treatments, service, and presentation - Leading and supporting a team of therapists, ensuring smooth, efficient operations - Managing scheduling, stock control, admin tasks, and treatment bookings - Handling guest feedback with professionalism and care - Taking an active leadership role-team communication, development, briefings - Stepping up as Duty Manager in the absence of senior spa leadership - Performing treatments to luxury brand standards This is a hands-on, guest-focused leadership role where no two days are the same.
- treatment standards - Experience with stock control and spa/salon software systems Desirable: experience in a luxury 5
- spa, hot stones, advanced beauty skills, Elemis training, leadership experience, or exposure to large spa teams.
What We Offer - A stunning environment to work in - one of the UK's leading spa resorts - Strong focus on your development, training, and progression - Staff benefits across The Celtic Collection - Supportive leadership team and a collaborative spa culture - Be part of an award-winning, industry-leading wellness experience Ready to Elevate Your Spa Career? If you're passionate about luxury wellness, thrive in a leadership role, and want to create memorable guest experiences every day, we'd love to hear from you.
At least 18 months' experience as a Senior Spa Therapist - VTCT NVQ Level 3 in Beauty Therapy - A confident communicator and natural team motivator - Strong organisational skills and experience in spa operations - Ability to deliver and uphold impeccable 5