Spa Sitting Room Supervisor

Your country home away from home, nestled within 12 acres of picturesque Hertfordshire countryside. Sopwell House is a luxurious, family-owned Georgian country house hotel offering timeless elegance and modern comfort. We're proud to be a place where exceptional service is delivered with warmth, pride and purpose. We are currently seeking a passionate and experienced Bartender Supervisor to elevate the guest experience in our Spa Sitting Room. Your role in our family:

• Deliver exceptional, warm, and intuitive service to all guests, creating a calm and nurturing atmosphere that reflects our spa's wellness philosophy.
• Oversee and support the bar team, ensuring smooth day-to-day operations and motivating colleagues to deliver exceptional guest experiences.
• Manage staff schedules, ensuring the bar is appropriately staffed for all trading periods while maintaining team wellbeing and operational efficiency.
• Oversee the crafting and serving of high-quality drinks, including wellness-focused cocktails, herbal infusions, teas, and premium spirits.
• Maintain a tranquil, clean, and beautifully organised bar space that supports the overall spa experience.
• Provide thoughtful, knowledgeable recommendations on beverages that complement guests' wellness journeys.
• Uphold and champion Sopwell House's standards of luxury, serenity, and holistic hospitality.
• Take pride in elegant presentation and attention to detail, ensuring every drink and interaction enhances guest wellbeing.
• Support, guide, and motivate your colleagues, fostering a positive, mindful, and collaborative team culture.
• Be flexible and available for morning, afternoon, evening and weekend shifts as required.
  
  Proven experience in bartending or bar supervision within luxury hospitality or spa environments.
• Strong bartending and barista skills, with the ability to craft both classic and wellness-focused beverages.
• Confident leadership abilities, supporting and guiding the bar team to deliver exceptional service.
• Excellent communication skills, with a calm, professional approach to guest interactions and complaint handling.
• Highly organised, with strong attention to detail in bar presentation, stock management, and operational efficiency.
  
  Wide range of training and development opportunities
• Free staff meals and parking
• Discounted food and beverage, accommodation and spa
• 28 days holiday (based on a full-time contract) and 1 extra holiday day on your birthday
• 30% discount on Spa treatments and Spa days
• 10% discount on Spa products
• Introduce a friend at work bonus
• Free uniform
• Preferred Hotel Group discounted global hotel rates
At Sopwell House, we live by our Vision, Purpose and Values. We are dedicated to creating a world of 'Perfect Contentment' for both our team members and guests alike 'Spreading kindness one act at a time' along the way.