Spa Receptionist

Join our team as a Spa Receptionist and be the welcoming face of Aqua Sana Forest Spa, providing a warm, professional service while ensuring a smooth and relaxing experience for every guest from arrival to departure. What you'll be doing

• Deliver friendly and professional front-of-house service to all guests
• Handle bookings, queries and the smooth running of the reception area
• Support treatment and retail sales to maximise profitability
• Work collaboratively with the team to maintain high service standards
What's in it for you
• Free day passes and access to leisure facilities (including the spa)
• Discounts on breaks and in our shops and restaurants
• Bonus scheme and recognition rewards
• A supportive, friendly team
• Career development and in-role training
Your working hours
• Part-time contract, fully flexible
• You will be contracted to work a guaranteed minimum of 64 hours over a 4-week period. You may be asked to work additional hours in line with operational requirements
• This role includes evenings, weekends and bank holidays
  
  Strong communicator with excellent organisation, attention to detail and computer skills
• Proactive, solutions-focused, with customer service experience and industry knowledge
• Builds effective relationships across all levels with a warm and genuine approach
• Demonstrates initiative, teamwork and exceptional time management skills