Spa Manager

Join our team at Studley Castle, part of the Warner Hotels Group. This 209-bedroom hotel with 180 years of history offers modern facilities including a spa, cabaret dining restaurant, and beautiful grounds in rural Warwickshire., · Lead the spa and wellness offering, ensuring high service standards, guest satisfaction and commercial performance · Oversee day-to-day spa operations, including facilities, treatments and team performance · Deliver a safe, clean and relaxing environment aligned with Warner Hotels' brand · Drive revenue growth while maintaining strong operational standards · Work closely with hotel leadership to support team development and guest experience · Ensure full compliance with health, safety and hygiene standards · Deliver seasonal campaigns, wellness initiatives and premium spa experiences · Promote wellbeing, relaxation and a high-quality guest journey

· Experience in spa or wellness management within hospitality or leisure · Strong leadership skills with the ability to motivate and develop teams · Passion for delivering exceptional guest experiences · Commercial awareness (budgets, sales, retail performance) · Knowledge of health & safety, hygiene and compliance standards · Relevant spa/beauty qualification (e.g. NVQ Level 3) preferred · Highly organised with strong attention to detail and a proactive mindset · Drive revenue through treatments, retail and promotions · Manage budgets, costs and stock effectively · Grow spa usage and enhance the wellness offering · Oversee retail, merchandising, stock control and suppliers · Monitor guest feedback and implement improvements to increase satisfaction and return visits

Salary: £30,000 up to 32,000 per year, plus a range of great benefits and development opportunities. In this role, you'll play a key part in delivering exceptional leisure and wellness experiences, overseeing the day-to-day operation of our spa and leisure facilities. Working closely with the hotel leadership team and wider departments, you'll ensure everything runs smoothly-from team performance and guest experience to standards and commercial success. You'll help create a relaxing, high-quality environment for our guests while driving engagement, revenue, and team development. This is a fantastic opportunity for someone who enjoys responsibility, thrives in a guest-focused environment, and is passionate about health, wellbeing, and hospitality. The benefits of working with us:

• Free use of gym and leisure facilities
• Free or 60% discounted food onsite
• Access to numerous discounts and offers with many national brands and retailers.
• A fantastic opportunity for career development through externally recognised qualifications in addition to in-house training and development (Degrees and Apprenticeship level)
• 20% discount for you, family & friends across our Bourne Leisure brands Warner Hotels and Haven Holidays (including further discounted breaks within Warner for you, your family, and friends to use.