Spa Experience Host

As a Spa Experience Host at Aqua Sana Forest Spa, you'll ensure every guest enjoys a smooth, relaxing experience with your warm welcome and commitment to exceptional service. What you'll be doing

• Provide a warm, professional welcome and respond to guest queries efficiently
• Support the smooth operation of the spa, working collaboratively with the wider team
• Maintain high standards across spa areas, reporting issues when required
• Lead complimentary wellness sessions and manage bookings using the spa system
  
  Clear communicator with strong organisation, attention to detail and computer skills
• Proactive and solution-focused, with experience in similar roles or the beauty industry
• Warm and approachable with ability to build relationships at all levels
• Effective time management, teamwork and use of initiative
  
  Free day passes and access to leisure facilities (including the spa)
• Discounts on breaks and in our shops and restaurants
• Bonus scheme and recognition rewards
• A supportive, friendly team
• Career development and in-role training, Part-time contract, fully flexible
• You will be contracted to work a guaranteed minimum of 120 hours over a 4-week period. You may be asked to work additional hours in line with operational requirements
• This role includes early mornings, evenings, weekends, bank holidays