Solutions Architect II

Grade Level (for internal use): 10 The Team: The Solutions Architect organization is responsible for pre- and post-sales client engagement and serves as the primary technical and business contact for users of S&P Global Market Intelligence's Channels Data Delivery Solutions, including Xpressfeed, APIs, and Cloud Services. The team partners closely with Sales, Product, Client Support, and Engineering teams to help clients successfully deploy, integrate, and maximize value from our data solutions. By combining financial data expertise, technical solution design, and client-facing advisory skills, the team plays a critical role in supporting client success, retention, and growth. The Impact: The Solutions Architect II supports revenue growth and client retention within an assigned region by delivering an exceptional client experience throughout the sales lifecycle. This role helps clients understand, implement, and optimize S&P Global Market Intelligence data delivery solutions to meet their business and technical objectives. Success in this position requires a strong understanding of financial data solutions, client workflows, and technical integration approaches. The role directly contributes to increased client adoption, stronger client relationships, long-term retention, and expansion opportunities across S&P Global Market Intelligence's data and analytics offerings.,

• Act as a product specialist for S&P Global Market Intelligence's data delivery solutions, helping clients understand available datasets, content structures, delivery mechanisms, and integration options. Partner with Sales to support prospective and existing client engagements.
• Design, demonstrate, and recommend data delivery and integration solutions that align with client business objectives, technical environments, and workflow requirements.
• Deploy and support data feed solutions within client environments, ensuring applications are configured appropriately and working collaboratively with internal and client technical teams to resolve issues.
• Train clients on the effective use of S&P Global Market Intelligence content, platforms, APIs, and data delivery solutions, ensuring they achieve maximum value from their subscription.
• Expand adoption of data delivery solutions within existing client organizations by identifying new use cases, additional departments, and opportunities to increase product utilization.
• Gather market intelligence and client feedback to contribute to revenue retention, client success, and growth initiatives.
• Provide product feedback and participate in the enhancement and development of new solutions, leveraging client insights and market knowledge to improve product value and usability.
• Monitor industry trends, competitor offerings, and evolving client requirements to maintain expertise in the financial data and analytics marketplace.
• Serve as a trusted advisor and primary contact for assigned clients, maintaining a thorough understanding of their business objectives, data requirements, technical architecture, and future initiatives.
• Apply a proactive, end-to-end problem-solving approach to client challenges, identifying opportunities to improve processes, increase efficiency, and enhance client outcomes.
• Work closely with Sales teams to qualify opportunities, understand client requirements, and position appropriate S&P Global Market Intelligence solutions.
• Collaborate effectively across Sales, Product Management, Client Support, Engineering, and Operations teams to deliver positive business outcomes for clients.
• Communicate complex technical and data concepts clearly to both technical and non-technical audiences, adapting messaging as appropriate.
• Take ownership of assigned engagements, consistently delivering high-quality work, meeting commitments, and contributing to continuous improvement initiatives across the team.
• Act as a mentor and resource for colleagues by sharing knowledge, best practices, and established processes where appropriate.
• All employees are required to work from the office a minimum of 2 days per week., At S&P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets.
  
  2+ years of experience as a Solutions Architect, Solutions Consultant, Product Specialist, Sales Engineer, Technical Consultant, or similar client-facing role supporting financial data, analytics, SaaS, cloud, or enterprise software solutions. Experience supporting market data, investment research, risk, ESG, or enterprise data management solutions is highly desirable.
• Bachelor's degree in Finance, Accounting, Economics, Business, Computer Science, Information Systems, Engineering, or a related field. Equivalent relevant experience will also be considered.
• Experience with financial data platforms and datasets such as Compustat, Capital IQ, SNL, IHS Markit, Trucost, ClariFI, or comparable industry-leading data and analytics solutions
• Proficiency with SQL and experience using Python, R, APIs, cloud-based data services, or similar technologies to access, analyze, and deliver data solutions.
• Demonstrated ability to conduct effective client training sessions, product demonstrations, technical workshops, and presentations.
• Strong analytical, troubleshooting, and problem-solving skills with the ability to identify client needs and recommend effective solutions. Able to evaluate challenges from an end-to-end perspective and recommend practical improvements.
• Excellent verbal and written communication skills, with the ability to communicate complex information clearly to diverse audiences.
• Demonstrated ability to collaborate effectively across teams, build trusted client relationships, and contribute positively to team objectives.
• Ability and willingness to travel.
• We require all candidates who reach the final stage of our interview process to attend at least one in-person interview, which is ordinarily at your nearest S&P Global office. This must be completed before we can proceed to an offer.
Additional Preferred Qualifications:
• CFA designation or progress toward completion.
• Experience supporting cloud-based data delivery platforms, APIs, enterprise data integration projects, or large-scale financial data implementations.
• Knowledge of data modeling, data management, investment workflows, financial research processes, or quantitative analysis environments.
• Demonstrated ability to identify opportunities for process improvements and drive adoption of new approaches that enhance client and team outcomes.
  
  Advancing Essential Intelligence.
Our People: We're more than 35,000 strong worldwide-so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We're committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. Join us and help create the critical insights that truly make a difference. Our Values: Integrity, Discovery, Partnership Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals.

We take care of you, so you can take care of business. We care about our people. That's why we provide everything you-and your career-need to thrive at S&P Global. Our benefits include:
• Health & Wellness: Health care coverage designed for the mind and body.
• Flexible Downtime: Generous time off helps keep you energized for your time on.
• Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.
• Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.
• Family Friendly Perks: It's not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families.
• Beyond the Basics: From retail discounts to referral incentive awards-small perks can make a big difference.