Solutions Architect

Grade Level (for internal use): 11The Team: The S&P Global Market Intelligence team focuses on understanding client business needs and identifying how our products can deliver maximum value. Our collaborative environment emphasizes problem-solving across technical implementation, configuration, and client training. We play a critical role in supporting S&P GMI's growth, client satisfaction, and long-term retention through effective issue resolution and strategic client partnerships.,

• Serve as the primary technical liaison for large and strategic accounts, understanding their business needs and identifying optimal S&P Global Market Intelligence product solutions
• Lead technical implementation projects including hardware and software configuration, ensuring seamless product installation and onboarding experiences
• Design and deliver comprehensive client training sessions and technical presentations to maximize product adoption and user proficiency
• Provide ongoing technical support and troubleshooting for a wide range of product-related issues, ensuring high client satisfaction and retention
• Mentor and guide team members in their professional development, sharing technical expertise and best practices across the organization
• Travel to client sites as required to provide hands-on support, conduct training sessions, and strengthen strategic relationships, At S&P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets.
  
  7+ years of experience as a Solutions Architect, Product Specialist, or similar client-facing technical role with demonstrated success in managing strategic accounts
• Bachelor's degree in Finance, Accounting, Economics, Business, or a related field from an accredited institution
• Experience working with financial data platforms such as Compustat, Capital IQ, SNL, IHS, Trucost, ClariFI, or other industry-leading data solutions
• Proficiency in SQL or database query languages, and familiarity with programming languages such as Python, R, or similar analytical tools
• Excellent written and verbal communication skills with ability to deliver effective client training sessions and technical presentations
• Demonstrated leadership experience providing mentorship and guidance to team members, supporting their professional development and fostering collaborative environments, Fluency in European languages, with French strongly preferred
• Advanced experience with data visualization tools such as Tableau, Power BI, or similar analytics platforms
• Previous experience in financial services industry with understanding of investment workflows and market data requirements
• Track record of driving revenue growth through technical solution positioning and client relationship expansion
  
  Advancing Essential Intelligence.
Our People: We're more than 35,000 strong worldwide-so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We're committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. Join us and help create the critical insights that truly make a difference. Our Values: Integrity, Discovery, Partnership Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals.

We take care of you, so you can take care of business. We care about our people. That's why we provide everything you-and your career-need to thrive at S&P Global. Our benefits include:
• Health & Wellness: Health care coverage designed for the mind and body.
• Flexible Downtime: Generous time off helps keep you energized for your time on.
• Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.
• Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.
• Family Friendly Perks: It's not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families.
• Beyond the Basics: From retail discounts to referral incentive awards-small perks can make a big difference.