Software Development Business Analyst

We're looking for a Senior Software Development Business Analyst to join our Product team and play a key role in shaping and delivering digital solutions across our omnichannel Pet Care Platform. What you'll be doing

• Leading business analysis activities from discovery through to delivery
• Managing a team of Software BA
• Working closely with Product Owners, Developers, Testers, UX/UI teams and stakeholders
• Translating complex business requirements into user stories and actionable deliverables
• Supporting backlog prioritisation and agile delivery across multiple squads
• Identifying opportunities for improvement, innovation and business value
• Coaching and mentoring Business Analysts, championing best practice across the team
• Helping shape and strengthen our overall Business Analysis capability About you
  
  Experience working within agile software delivery environments
• Strong stakeholder management and communication skills
• The ability to work confidently with both technical and non-technical teams
• Experience managing complex requirements and multiple workstreams
• A collaborative mindset with a passion for coaching and continuous improvement
• Excellent analytical and problem-solving skills
Nice to have
• Business Analysis certifications
• Agile certifications
• Experience within retail, ecommerce or omnichannel environments
• Familiarity with tools such as Azure DevOps, Avion or Figma
• Knowledge of CI/CD software development practices
Why join us? You'll be joining a collaborative Engineering function where you'll have the opportunity to influence exciting digital initiatives, support the growth of fellow analysts, and help deliver solutions that make a real difference to customers, colleagues and pets. Ready to make an impact? We'd love to hear from you.