Software Developer, Customer Relationship Management

A Software Developer, who will be passionate about joining our dedicated Customer Relationship Management (CRM) team as we expand our engagement platform. Within the Customer Relationship Management (CRM) team, you will be developing, enhancing and supporting the Company's customer engagement platform which deals with the various customer communication channels. CRM operates as a backend team who are in the process of expanding the product offering to the Business whilst also preparing to re-architect parts of the solution into Golang. The core skills within the team are .Net, Golang, SQL and GCP. You will play a vital role in supporting the platform and its users, performing root cause analysis, troubleshooting and monitoring the engineering teams' array of infrastructure., Supporting the testing team during testing phases of projects. Developing highly efficient, robust and quality code for scalable enterprise level solutions. Maintaining clean coding practices. Identifying technical areas of improvement. Supporting Software Product Owners. Contributing to solution proposals. Creating work effort estimates as required. Maintaining and enhancing the existing code base. Read more Read less Want to become part of the team? The benefits of working with us Bonus Schemes Recognition for your performance and hard work. Company Pension Preparing you for later life with a top pension. Employee Assistance Programme Supporting the wellbeing of you and your family.

You will have a strong foundation in software delivery and keen technical acumen, along with a genuine passion for software development. You will be an essential part of our team's success. Your eagerness to learn and explore new skills will enhance your capabilities and contribute to the team's growth. This role is eligible for inclusion in the Company's hybrid working from home policy. Preferred skills and experience Commercial experience within Cloud based development. Experience in SQL, .Net or Golang, although expertise in similar or alternative technologies are welcome. Ability to clearly communicate technical matters to stakeholders across different areas of the Business. Experience with software development methodologies and best practices. Understanding of the development of automation and developer tooling such as Continuous Build and CI systems. Bachelor's degree in Computer Science or a relevant discipline, or relevant professional experience. Read more Read less

In a digital world, we help take care of your vision. Income Protection Your income is protected, just in case. Life Assurance Peace of mind for your family in any eventuality. Life Events and Long Service To celebrate your big occasions, dedication and hard work. Stoke-on-Trent We were founded here in 2000 out of a portacabin, and now we are one of the largest private employers in the area. Our location

• Historically, the area found its fortune creating world renowned pottery.
• We benefit from great transport links due to our central location.
• The bet365 Stadium is home to Stoke City football club.
• Alton Towers, World of Wedgwood and the Trentham Monkey Forest are just some of the nearby attractions.
What we get up to Our Stoke office is home to our industry leading technology provider, Hillside (Technology) Ltd, and also support services roles to our gambling operations. The opportunities are endless, with roles in Technology, Marketing and Customer Support departments all under one roof. Many of our teams operate 24 hours a day, so it is a hub of activity at all times. Some location benefits On-Site Restaurant Tea and Coffee Service Great Commuter Links Company Leisure Facility bet365