Social Media Coordinator

We're excited to offer an opportunity for a Social Media Marketing Coordinator to join Fenwick, where you'll help drive social growth through engaging content and strong community building. This role is perfect for someone with a creative, forward-thinking approach and a solid understanding of how paid and organic social can work together to deliver impact.
When you join Fenwick, you'll receive:
33 days annual leave (inclusive of 8 bank holidays) and a buying holiday benefits scheme in which you are eligible to buy up to 5 days across the year.Your birthday off as an additional day annual leave - this can be taken any day within your birth month.Up to 25% discount in all Fenwick stores and fenwick.co.uk.WeCare -24/7 GP, wellbeing advice & support service., We're looking for a proactive and creative Social Media Coordinator to join our team, reporting into the Senior Marketing & Communication Specialist. In this role, you'll support the development and execution of our social media strategy, working closely with senior marketing stakeholders to deliver integrated campaigns that elevate brand visibility and engagement. You'll play a key part in combining organic and paid approaches to maximise reach and performance across all social channels.
You'll be responsible for planning, setting up, and optimising paid social campaigns across platforms such as Facebook, Instagram, TikTok, Pinterest, and LinkedIn. Alongside this, you'll manage day-to-day community engagement, responding to comments and messages to foster a positive and engaging brand presence. Working collaboratively with Visual Content and Marketing Planning teams, you'll help schedule content, write clear briefs for content creation, and ensure all activity aligns with wider business priorities captured in the content calendar.
A strong analytical mindset will be essential, as you'll track performance, report on key metrics, and provide insights to continuously improve results. You'll stay up to date with the latest social media trends and emerging platforms to keep our approach fresh and innovative. This is a highly collaborative role, working closely with teams across Buying & Merchandising, Digital, and Retail to ensure our social activity is aligned, commercially focused, and impactful.

Experience in social media, both paid and organic.Familiar with social media advertising platforms (e.g., Facebook Ads Manager, TikTok Ads, LinkedIn Campaign Manager).Curious mind and interest in analytics.Excellent written and verbal communication skills.Creative thinking and problem solving skills.Ability to work independently and collaboratively in a fast-paced environment.

About Fenwick
Fenwick is rich with heritage and history and have been style pioneers since 1882 when our first store opened. We know luxury and are proud to remain the largest independent, family-owned group of department stores within the UK. We are on an exciting journey to exceed our customers' expectations and we are always on the lookout for new talent to join us.
Our collaborative spirit unites a workforce of over 2,000 individuals across our stores, as well as in our support functions, encompassing Digital, Buying & Merchandising, IT, Finance, People, Customer Service teams, and our cherished restaurants and distribution centres.
In 2023 we launched our 'Quiet No More' campaign, enhancing our presence on the UK high street as well as our eCommerce website going from strength to strength. Together, we form the beating heart of Fenwick, driving forward our vision for excellence and innovation. Join us as we pave the way toward an even brighter tomorrow, where tradition meets transformation!