The role of the Slots Supervisor is manage the day to day operations and management of the team and slots department. To motivate the team to maximise the revenue of the slots and by driving outstanding levels of customer service to our customers.

• Demonstrate ability to motivate, develop and deploy team members
• Excellent communication skills
• Excellent planning and prioritisation skills
• Ability to meet deadlines
• An effective team player, who contributes to continuous business improvement
• Proven problem solving and complaint handling skills
• Must be fully flexible to cover a range of shifts across business operating hours
  
  Genting Casinos is one of the UK's most popular leisure businesses and is proud to deliver outstanding service to our customers in our casinos nationwide. As part of the Genting Group, which employs 62,000 people worldwide, we are passionate about our values and providing our colleagues and customers with a fantastic experience., 2025 Inspiring Workplaces Finalist
We are thrilled to announce that we have been selected as a finalist in this year's Inspiring Workplaces Awards. This recognition is a testament to our hard work and commitment to putting our people first and aiming to create a culture of trust, purpose and belonging. This reinforces our amazing teams and their incredible efforts in helping Genting be a great place to work. We are delighted to be among the other finalists and look forward to the awards evening in May. OUR BUSINESS. Genting Casinos UK is one of the UK's leading leisure businesses and is proud to deliver outstanding service to our customers in our casinos nationwide. As part of the Genting Group, which employs 62,000 people worldwide, we're passionate about our values and providing both our colleagues and our customers with a fantastic experience. OUR CULTURE. Every role plays an important part in Genting's success, whether you're out on the gaming floor or in a support role behind the scenes, collectively we all work together to ensure our customers have an enjoyable experience and colleagues feel happy, safe and supported. We're committed to promoting a diverse and inclusive culture, providing equal employment and development opportunities for our people. We practice and encourage transparent communication in all interactions and a workplace free from discrimination, harassment, bullying and victimisation. We recognise the importance of rewarding our employees for their hard work and dedication which is why we have many initiatives in place like our regular staff social fund, and Croupier of the Year Awards amongst other events and rewards throughout each year. OUR VALUES. At Genting, we live and breathe our values every day across all of our locations. They're the underlying beliefs, attitudes and behaviours which define how our colleagues conduct themselves, work with one another and deliver great service to our customers. OUR EMPLOYEE BENEFITS. We're passionate about being able to provide an extensive employee benefits package to all of our colleagues across the business. From life assurance, income protection and discount portals, to a private GP helpline, learning and development opportunities and a health cash plan - there's so much more for our employees to take advantage of.

As well as an excellent salary, we are dedicated to providing our colleagues with a vast range of benefits including: Company funded benefits
• Private GP helpline.
• Discount portal for popular retailers, restaurants, leisure and more.
• Pension scheme.
• Life assurance.
• Employee assistance programme " A confidential helpline providing 24/7 advice and counselling whatever the issue.
• 20% discounted gym membership.
• Mental health support.
• Family-friendly and wellbeing policies.
Flexible benefits
• " designed for employees to choose the best package for their personal needs.
• Health Cash Plan (level 1 is company funded).
• Critical illness cover.
• Dental insurance.
• Travel insurance.
• Health Screening.
Rewards, recognition, development, and events
• Career development opportunities.
• Genting Academy " online learning portal.
• Long service awards.
• Staff social fund.
• Annual company Christmas present.
• A range of social engagement activities such as a company-wide pub quiz, Croupier of the Year Awards, and a 5-a-side football tournament.
• Subject to eligibility.