Site Manager - Woodbridge

We're looking for someone to join our friendly team on an fixed term contract of 3 months over the summer when we're very busy, to be our 'go to' person wherever and whenever extra help is needed. This isn't a desk-based role, as Duty Manager you'll be on your feet, moving around this beautiful estate on a regular basis. No two days are the same. We welcome coach parties, school and community groups, run various events (which includes a 5-week run of outdoor theatre) as well as daily tours, trails and additional programming. You'll be part of the team providing an excellent visitor experience to everyone. The hours advertised for this role is reflective of 12 months, however the actual hours you'll be required to work for this role are 487. The amount of hours you work each month may vary, however your salary will be paid in equal instalments over the term of your contract. On average, you'll work 37.5 hours per week but again, this will be flexible depending on operational demand. What it's like to work here Reporting into our Property Operations Manager, you'll work alongside our hard-working staff and volunteer team ensuring the safe and efficient daily operation of the property. Every year over 150,000 people visit Sutton Hoo to see a place often referred to as the first page of English history. This Anglo-Saxon burial site is home to a series of burial mounds including the famous Mound One ship burial. What you'll be doing Working closely with the Property Operations Manager and the property team, you'll be responsible for ensuring the smooth running of the day-to-day visitor operation across all areas of the site including supporting our wonderful team of volunteers. You'll help to ensure high standards of property presentation and that communications with our visitors are clear and consistent.

We'd love to hear from you if you're:

• experienced in the practical aspects of managing a house and garden site
• proactive and focused on solutions, mindful of the operational needs of a site
• highly organised and skilled at planning, with a good eye for detail
• adept at working to multiple deadlines and managing your own workload
• a skilled communicator who can forge strong relationships, both externally and internally
• experience of resolving visitor queries and issues management
• understanding of Health & Safety and accessibility compliance
• experience with support and supervision of volunteers
  
  The National Trust is committed to promoting and preserving those places of natural beauty and historic interest for which it has the privilege to be responsible for the benefit of the nation, for everyone for ever.
The Trust is proud of what has been achieved over the last 126 years and is determined to maintain those high standards of conservation, stewardship and curatorial care for which it has been recognised throughout the world. Its achievements have enabled the general public and the Trust's members and visitors to enjoy and appreciate the countryside, coastline, gardens, historic buildings and collections, all of which encapsulate so much of the history of England, Wales and Northern Ireland. There is a duty to tell that history in a complete, balanced and accurate way, and without judgement. The National Trust continues as a guardian of the past, and for the future, to uphold its duty to maintain and enhance what has been entrusted to its care.

The package The National Trust has the motto 'For everyone, for ever' at its heart. We're working hard to create an inclusive culture, where everyone feels they belong. It's important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we're for everyone, we want everyone to be welcome in our teams too. Substantial pension scheme of up to 10% basic salary Free entry to National Trust places for you, a guest and your children (under 18) Rental deposit loan scheme Season ticket loan EV car lease scheme (for roles that meet the salary criteria) Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria. Flexible working whenever possible Employee assistance programme Free parking at most Trust places