Site Manager

As the Site Manager, you will be responsible for overseeing the day-to-day delivery of planned kitchen and bathroom refurbishment works within occupied social housing properties. You will ensure projects are completed safely, on time, within budget, and to the highest quality standards while delivering an excellent customer experience for residents., Health & Safety

• Lead site safety and ensure compliance with all company Health & Safety policies and procedures.
• Manage site inductions, toolbox talks, risk assessments, method statements, PPE requirements, and CSCS compliance.
• Promote a positive safety culture across all site teams and subcontractors.
• Report and escalate any accidents, incidents, near misses, or safety concerns promptly.
Site Management
• Supervise, motivate, and manage operatives and subcontractors on site.
• Monitor productivity and ensure works are progressing in line with programme requirements.
• Ensure high standards of workmanship, quality, housekeeping, and waste management.
• Verify that all materials and installations meet project specifications and quality requirements.
• Ensure residents have full service provisions at the end of each working day.
Project Delivery
• Work closely with the Contracts Manager and Project Manager to effectively plan and deliver projects.
• Review specifications, drawings, programmes, and health & safety documentation prior to commencement.
• Monitor project progress and provide accurate updates through company systems, including PiLLAR and PiLON 360.
• Maintain detailed and accurate site records to ensure full project traceability.
Resident & Client Liaison
• Act as a key point of contact for residents throughout the duration of the works.
• Build positive relationships with residents, client representatives, and stakeholders.
• Identify and escalate concerns involving vulnerable residents, safeguarding issues, or fuel poverty.
• Maintain records of resident interactions and any actions taken.
• Ensure works are delivered with minimal disruption while maintaining excellent customer satisfaction.
Compliance & Standards
• Ensure all work complies with company procedures, client requirements, and regulatory standards.
• Monitor subcontractor performance and adherence to PiLON's Code of Conduct.
• Support continuous improvement initiatives and promote best practice across projects.
Professional Conduct
• Attend meetings punctually and professionally.
• Ensure company tablets, software, and digital systems are used effectively and in line with business processes.
  
  Previous experience supervising Kitchen & Bathroom Planned Works programmes
Experience working within the Social Housing sector (Essential) Strong knowledge of Health & Safety legislation and site compliance requirements Experience managing direct labour and subcontractors Ability to read and interpret construction drawings and specifications Excellent communication and resident liaison skills Strong organisational and problem-solving abilities Full UK Driving Licence Valid CSCS Card (Supervisor level or equivalent)


• Competitive salary and benefits package
• Career development and progression opportunities
• Supportive and inclusive working environment
• Opportunity to work on meaningful projects that improve homes and communities
• Access to ongoing training and professional development