Single Point of Access Administrator

An exciting opportunity has arisen Single Point of Access Administrator to join our Complex Obesity Service. Working closely with clinicians and the wider multidisciplinary team, you will coordinate clinic bookings, manage appointments, respond to patient enquiries, and support the smooth running of the service. You will play an important role in ensuring patients are booked into the appropriate clinics and timeslots, helping to improve access to care and enhance the overall patient experience. We are looking for an organised and proactive individual with excellent communication skills, strong attention to detail, and the ability to manage multiple priorities in a busy environment., Manage all electronic referrals to the Weight Management and Complex Obesity Service Single Point of Access in line with Trust policy. Process administative touchpoints on the new Weight Management and Complex Obesity Service Single Point of Acess Screening for digitally excluded patients referred who need postal letters and questionnaires To be aware of the 18 weeks RRP Target and the Trust and patients responsibilties therein Deal with patient telephone and e-mail enquiries arising from the WMCOS Single Point of Access, escalating as needed to the Co-Ordinator/Nurse Specialist or Consultant

We are one of the largest NHS organisation in the region, employing over 12,000 staff. We deliver care from two main hospitals in Colchester & Ipswich, six community hospitals, clinics and patient's homes. Our scale provides exciting opportunities for development, innovation, research, education and training. Talk to us about our range of flexible working opportunities, apprenticeships and staff benefits Equality Diversity and Inclusion (EDI) is at the heart of all we do; and it forms part of ESNEFTs core activities. The Trust operates and relies on everyone treating each other with dignity and respect, to receive equitable and fair treatment in the implementation of Policies, procedures and in its practices and to foster positive work relationships. The EDI Agenda reflects the Trust values of Optimistic, Appreciative and Kind. In line with the NHS Long Term Plan and Staff Standards, we consistently strive to improve, to take the learning into Action for a better ESNEFT.