Shop Assistant

As our new Shop Assistant, you will help us to create a well-presented shop where customers get great service. You will sort and size stock and be on hand to help customers with their purchases. Remember that you could often be moving stock - which may involve lifting heavy goods or furniture. Other responsibilities include:

• To help maximise donated income through proactive stock generation, optimum pricing, processing stock to agreed levels and stock planning.
• Set high standards of merchandising and housekeeping, ensuring you and your colleagues' health and safety is a priority.
• Manage effective stock processes to ensure your shop is well merchandised with fresh, seasonal stock at all times.
• Act as a brand ambassador for Sue Ryder, supporting in store campaigns to promote the brand and national fundraising initiatives., At Sue Ryder, we recognise that a diverse workforce allows us to provide the best care and support. We are committed to encouraging equity, diversity and inclusion among our workforce, and eliminating unlawful discrimination.
We welcome applications from people from Black, Asian and Minority Ethnic communities, LGBTQ+ individuals, those from lower socio-economic backgrounds, and those living with disabilities. As a Disability Confident Committed employer, we're proud to support the 'Offer an Interview' scheme. This means we will offer an interview to all disabled applicants who best meet the minimum essential criteria for the role. We use inclusive recruitment practices including sharing interview themes or questions in advance, offering remote interviews where needed, and other accessibility support. If you require support to compete an application or participate fully in the interview process, please email recruitment@sueryder.org. Once in post you'll have access to staff and volunteer networks for LGBTQ+ colleagues, Global Cultures, people with disabilities, and women and non-binary individuals, plus an Inclusion Passport to record and carry your workplace adjustments.

Do you have excellent customer service skills? Are you comfortable working in a busy fast paced environment? If so come and support our shop team in our Keighley, Cavendish store and contribute to the work we do across Sue Ryder!,
• Customer Service Experience
• Cash Handling/Till work
• Basic IT skills (emails/instant messaging/video calls)
• Organisational Skills
• Lone working experience
Desirable Criteria
• High street retail/leisure/hospitality background
• KPI and target experience
• Team Player
• Merchandising/Stock rotation, Disability Confident
About Disability Confident A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to .

Sue Ryder is one of the largest charity retailers in the UK with over 400 shops. Every item sold in our shops generates funding so we can continue to provide 2.7 million hours of expert medical, practical, bereavement and emotional support every year, in our hospices, in people's homes and in the community. We are here to make sure that everyone approaching the end of life or living with grief can access the support they need. Here at Sue Ryder Keighley , we aim to embody the values of Sue Ryder and give you a truly welcoming and comfortable shopping experience. There are many ways for you to get involved with our charity such as fundraising, volunteering or shopping with us in our large format store on Keighley Cavendish Street! We sell: Furniture, White Goods, New Goods, Bric-a-Brac, Mens, Ladies and Kids' Fashion and accessories.

Shop Address: Sue Ryder Charity shop, 59 Cavendish St, Keighley BD21 3RL 15 Hours per week with weekends on a rota basis Salary: £12.71 per hour with reward and benefit scheme Winners of the Employer of the Year for the People in Retail Awards 2023 - Retail Bulletin., Competitive Benefits Package - 27 days holiday rising to 33 with length of service plus bank holidays (pro rata if part-time) - Company pension scheme - Staff discount with thousands of retailers - Refer a Friend scheme - £250 payment - Enhanced maternity, paternity and adoption pay - Enhanced sick pay - Electric Vehicle Scheme - Healthcare Cash plan, to claim back costs of routine healthcare - Death in Service benefit - Staff discount of 10% on new goods online at shop.sueryder.org - Structured induction programme and learning and development opportunities. - Access to Employee support programme - and lots more. Please visit our careers website for the full list.