Shipping Process Manager

Kuehne + Nagel, Yeovil, Somerset

Shipping Process Manager

Salary not available. View on company website.

Kuehne + Nagel, Yeovil, Somerset

  • Full time
  • Permanent
  • Onsite working

Posted 1 day ago, 5 Aug | Get your application in today.

Closing date: Closing date not specified

Job ref: 2c0938bde46c42f780909d3722246c4b

Location ref: Yeovil, Somerset

Full Job Description

  • Ensure import/export operations comply with customs, trade, export control, and customer requirements.
  • Monitor team productivity, KPIs, and service levels, implementing corrective actions when performance falls below target.
  • Identify operational risks and process bottlenecks, driving continuous improvement to reduce delays and increase efficiency.
  • Oversee shipping priorities, escalation management, and recovery plans for critical or late shipments to minimize customer impact.
  • Maintain accurate reporting, work instructions, and process documentation, ensuring compliance and operational control.
  • Lead compliance activities including audits, incident investigations, root cause analysis, and preventive/corrective actions.
  • Manage and develop teams through coaching, performance reviews, training, succession planning, recruitment, and employee relations processes.
  • Build strong stakeholder and customer relationships, lead operational reviews, support projects and audits, analyze performance data, and identify cost-saving opportunities while maintaining service quality.

    At least 5 years working in a shipping environment.
  • A sound educational background. 5 A-Cs including Maths and English at GCSE
  • A minimum of 3 years supervisory experience.
  • Good interpersonal and team skills and the ability to communicate and interact with staff at all levels within the company.
  • Computer literate and competent in using company standard PC software packages and SAP.
  • Use and knowledge of the Leonardo Company Operating System

    As part of the Contract Logistics team at Kuehne+Nagel, you will play a key role in designing, managing, and optimizing solutions that keep goods moving efficiently. Whether you're leading a team, engineering processes, or driving projects, your work ensures that our customers' products are stored, handled, and delivered with precision. From everyday essentials to seasonal items, what we do in Contract Logistics impacts businesses and communities around the world. At Kuehne+Nagel, your contribution goes far beyond the warehouse-it helps shape the flow of global trade., Logistics shapes everyday life - from the goods we consume to the healthcare we rely on. At Kuehne+Nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world.
  • As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether we help deliver life-saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine.

Direct job link

https://www.jobs24.co.uk/job/shipping-process-manager-127150971
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