Shipping Coordinator

This is a full-time opportunity, on a permanent basis. The role will be based in South Mimms, Hertfordshire., The Standards Lifecycle group is responsible for the development, manufacturing and distribution of biological reference reagents to life science customers and organisations across the globe. These reference reagents play a critical role in maintaining and improving the quality of medicines and diagnostics, vaccine manufacturing, and public health. The Logistics Function, located within the Standards Lifecycle group, is responsible for export of biological samples and life sciences products globally. This includes fulfilment of customer orders, research support, and responding to global health projects and emergencies., The Shipping Coordinator works as part of a courier and customer facing team to carry out the preparation, documentation and shipping of technically complex products to customers in more than 100 countries. The team works directly with customers and couriers to generate shipping documentation, arrange transport with couriers and troubleshoot issues.,

• Planning and shipping of customer orders.
• Communicating with internal and external contacts including scientists, customers and couriers.
• Proactive working as part of a dynamic team to problem-solve and support daily team objectives.
• Follow compliance requirements for H&S policies and shipping regulations for all shipping activity., Artificial intelligence Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our for more information on appropriate and inappropriate use.
Selection process details We use the Civil Service Success Profiles to assess our candidates, .
• Online application form, including questions based on the Behaviour, Experience and Technical Success Profiles. Please ensure all application questions are completed in full; your application may not be considered if any responses are left blank. Our applications are CV blind, and our Hiring Managers will not be able to access your CV when reviewing your application.
• Interview, which can include questions based on the Behaviour, Experience, Technical and Strengths Success Profiles., Candidates will be subject to UK immigration requirements as well as Civil Service nationality rules. Further information on whether you are able to apply is available .
Successful candidates must pass a disclosure and barring security check as well as animal rights and pro-life activism checks. People working with government assets must complete . Certain roles within the MHRA will require post holders to have vaccinations, and in some circumstances, routine health surveillance. These roles include:
• Laboratory-based roles working directly with known pathogens
• Maintenance roles, particularly those required to work in laboratory settings
• Roles that involve visiting other establishments where vaccination is required
• Roles required to travel overseas where specific vaccination may be required.
Applicants who are successful at interview will be, as part of pre-employment screening subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicant's details held on the IFD will be refused employment. A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5 year period following a dismissal for carrying out internal fraud against government. Any move to the MHRA from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax-Free Childcare. Determine your eligibility . Individuals appointed on level transfer will retain their existing salary and are responsible for ensuring they fully understand the financial implications of any potential move and the impact (if any) on their terms. If an individual is in any doubt, they should seek clarification before accepting a job offer. Staff joining on promotion will receive up to a 10% increase of their current basic salary, or the pay band minimum, whichever is the greater. The individual will not retain any allowances paid by the former department/Agency, unless there are special circumstances, such as a reserved right to those allowances on transfer. Successful candidates may be subject to annual Occupational Health reviews dependent on role requirements. If you have any queries, please contact . Feedback will only be provided if you attend an interview or assessment. Security Successful candidates must undergo a criminal record check.People working with government assets must complete checks. Nationality requirements This job is broadly open to the following groups:
• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service
  
  Ability to proactively problem solve and communicate with stakeholders to find solutions.
• Strong team-worker ability to work as part of a high-tempo team and support colleagues.
• Ability to understand and apply new knowledge including complex technical information.
• Experience working with quality systems balancing customer needs against quality and regulatory requirements.
• Experience working in an international customer-facing logistics environment. (biological, pharmaceutical, and ABP advantageous), Delivering at Pace (A, I)
• Managing a Quality Service (A, I)
• Working Together (A, I)
Experience Criteria:
• Proven experience in a team oriented, high-tempo environment (A, I)
• Experience of working under a quality system such as ISO9001 (A, I)
• Experience within a global shipping and logistics environment and role (A, I)
• Experience in a customer-facing role and environment (A, I)
Technical Criteria:
• IT literacy: MS Office, ERP, Warehouse/shipping software (A, I)
• Understanding of dangerous goods and able to obtain and maintain necessary competencies and certifications for shipping of dangerous goods by air and road (A, I)
• Understanding of global shipping terminology and practices (A, I)
  
  The Medicines and Healthcare products Regulatory Agency enhance and improve the health of millions of people every day through the effective regulation of medicines and medical devices, underpinned by science and research.
  
  Benefits Alongside your salary of £34,183, Medicines and Healthcare Products Regulatory Agency contributes £9,902 towards you being a member of the Civil Service Defined Benefit Pension scheme.
• Annual Leave: 25 days annual leave on entry, rising by one day for each completed year of service to a maximum of 30 days and pro-rata for part-time staff. PLUS 8 bank holidays
• Privilege Leave: 1 day
• Hours of Work: 37 hours (net) per week for full time staff in all geographical locations, including London and pro rata for part-time staff
• Occupational Sick Pay (OSP): One month full pay/one month half pay on entry, rising by one month for each completed year of service to a maximum of five months full pay/five months half pay
• Mobility: Mobility clause in contracts allowing staff to be mobile across the Civil Service
• Civil Service Pension Scheme. Please see the link for further information
For enquiries relating to the Civil Service Pension Schemes please contact MyCSP's Pension Service Centre directly on
• Flexible working to ensure staff maintain a healthy work-life balance
• Interest free season ticket loan or bike loan
• Employee Assistance Services and access to the Civil Service Benevolent Fund
• Eligibility to join
• Variety of staff and Civil Service clubs
• On-going learning and development