Shift Manager

You will lead the depot operations team, with a focus on conducting effective driver pre-briefs and de-briefs. Ensure all driver and operational documentation is accurately completed and maintained. Provide clear communication for drivers and customers via telephone and company IT systems to support operations.
Key Role Responsibilities:
Lead and support the team of Operations Controllers, overseeing resource planning and conducting driver pre-briefs and de-briefs.
Manage transport, courier, and fleet operations efficiently to ensure service standards are met.
Ensure all health and safety procedures are followed in full compliance with site risk assessments.
Oversee daily operations and promote operational best practices.
Plan and allocate operational resources effectively in line with workload requirements.
Monitor operational costs and lead investigations into claims or discrepancies.
Handle and resolve any issues which arise, identify risks.
Ensure daily communication takes place between shifts and ensure that an accurate 'hand over' process is in place.
What We Can Offer You:
We're proud to offer a workplace where everyone can thrive. Here's what you can expect:
Annual Leave: At least 28 days of annual leave (including Bank Holidays).
Career Progression
Inclusive Benefits: Access to flexible perks including shopping vouchers, insurance, and healthcare.

Strong communication skills, with the ability to delegate where necessary.
Process management experience.
Knowledge of resource management and deployment.
Good IT skills.

At Evri Premium, we know we only grow if our people do too. That's why we're committed to building a truly inclusive and diverse workplace where everyone can bring - and be - their whole authentic selves. We're on a journey to better represent the customers we serve around the UK. We're committed to removing barriers and ensure that each person at Evri Premium is valued for who they are, and what they bring to our business.
We are Evri. Where everyone is welcome
We're excited for the future. Let's deliver it together.
Every parcel, every person, every place - every delivery made for you.
Evri is leading the way in creating responsible delivery experiences for everyone, everywhere. And we're doing that by offering the most convenient way to send, receive and return parcels without costing the earth.
Whether it's a customer sending a present to a friend, a marketplace trader shipping in bulk or a major retailer such as John Lewis, asos or Next, we've got it covered. With our team of 30,000 couriers, thousands of local ParcelShops and a growing network of hubs and depots across the country, we safely get parcels from A to everywhere.
And it's not just customers and retailers who trust us. We've won loads of industry awards over the past few years, including gongs for IT, innovation and our green fleet.
But we wouldn't be the biggest dedicated parcel delivery company in the UK without amazing people. We're a friendly, ambitious and diverse bunch, united by a passion for delivering the best customer experience. We have great opportunities throughout the business, so take a look to see where you might fit in. We can't wait to hear from you.