Shift Manager

As Shift Manager you will accomplish all shift work requirements by orienting, assisting and coaching employees. You will ensure all standards are met by following production, productivity, quality and customer service standards. As a shift manager you will be monitoring operations, reallocating resources and solving operational problems. You will be working within a £multi-million restaurant and managing a team of 80 or more employees. You will be part of the management team that will drive your restaurant forward by building sales, growing profitability and delivering an outstanding customer experience. This position is open to people whom have experience of managing and leading teams within the retail, hospitality, business or a customer focused environment. Additionally, this role is restaurant based and involves working changeable shift patterns including working weekends and bank holidays. Position Requirements:

• Display Leadership and role model customer focused behaviours to delight our customers
• Delivery of personalised service and connect with our customers
• Lead by example
• Adapt to customer needs through your team
• Answer customer queries, keeping up to date with knowledge on our food and promotions
• Use of initiative, confidence and problem solving when interacting with colleagues and customers
• Treat all colleagues and customers with courtesy and respect.
  
  Position Attributes:
You will work a variety of day parts, including breakfast, evenings and overnights (if trading 24hrs) to become accustomed to shift work and experienced in all aspects of the business. Benefits package includes: Holiday pay, Service Awards, Enrolment in Pension scheme, Meal allowance, Employee discounts from top high street and online brands and much more Job applications will close on the 7th of September with interviews being help between 15th and 30th September. Benefits perks Flexible Working Work hours that fit around you and life's surprises. wellness Employee Assistance Programme Supporting your overall wellbeing with counselling, mental health support, life management, medical guidance, and helpful resources. discounts Travel Enjoy staycations or trips abroad with discounts on travel fares. skills Gain Transferrable Skills Whether you're full-time or part-time, your role here will teach you skills for life. discounts Groceries & Food Employee meal discounts at work along with discounts on groceries at major supermarkets. wellness Emotional Health Support Supporting your mental and emotional wellbeing and coping with life events. perks Meals at Work You can choose food from our restaurant menu on your break and can even try the latest promotions. discounts Discounted Gym Memberships Stay fit and healthy with discounts on gym memberships. perks Financial Support Guidance on managing your finances and how to save for long term goals. discounts Books & Entertainment Access great discounts on PC and video games, magazines, books and music. perks Life Assurance Providing a tax-free lump sum to your loved ones, helping reduce financial worries at a difficult time. discounts Fashion Get discounts at hundreds of major high-street and online retailers. wellness Health Insurance Free health insurance that covers you and your family. discounts Health & Beauty From cosmetics to diet and nutrition, get discounts at a range of health and beauty retailers. recognition Employee of the month Recognising you for living our values through the great work you do. discounts Utilities Receive discounts at high-street and online homeware stores. wellness Values Heroes We live by our values and we reward those who demonstrate their commitment to them. recognition Length of service Your length of service doesn't go unnoticed - we reward you with monetary benefits for long service. wellness Physical Health Support Helping you make healthy lifestyle choices and address health issues. recognition Bonus Potential Receive extra financial rewards for your hard work, in addition to your salary. allowance Premium Shift If you work overnights, between the hours of midnight and 5am, you'll earn extra pay. Show more benefitsShow less