Sheltered Housing Officer, Sudbury

Babergh and Mid Suffolk District Councils Address: Elizabeth Court, Eye IP23 7HP and Farnish House, Botesdale IP22 1DF Salary: 31,537 to 36,363 per annum (pro rata for part time) Hours: Full Time, 37 hours per week Contract: Permanent This role is open to full time, part time, and job share applications, all of which will be assessed equally. Join our team We are looking for a Sheltered Housing Officer to join our Sheltered Housing Team. If you share our values and you are motivated to make a difference for our residents, clients, and communities, we would love to hear from you. About the role Based predominantly at our Sheltered Housing Schemes in Eye and Botesdale, you may be required to provide cover at other schemes when required. The main duties involve visiting and supporting tenants and helping them to live independently. You will carry out a range of housing related support duties for residents of sheltered housing schemes, including: welfare calls to residents, identifying and

arranging additional support if required respond in an emergency to residents maintain accurate and up-to-date records complete support plans, viewings and sign ups weekly and monthly Health and Safety inspections/checks report any safeguarding issues. You will ensure that the council policies, procedures and risk assessments are strictly adhered to. Reporting to the Sheltered Housing Manager, you will have day to day responsibility for the cleaning staff. About you We are looking for a dedicated person who is organised, able to manage a varied and sometimes challenging workload and can communicate well, showing empathy and compassion. You will need to have the following: A relevant qualification at NVQ 2 or Equivalent knowledge gained through experience. Basic First Aid Certificate Knowledge of the needs of older people and an awareness of Safeguarding issues IT skills required with considerable experience of Microsoft Office package including Microsoft Excel and Teams. ability to
maintain accurate records ability to organise and structure your own working day and work without direct supervision An awareness of health and safety matters This role is based on site, with time divided between two sheltered schemes at Eye and Botesdale and sometimes covering other schemes nearby, therefore access to a vehicle and a valid UK driving licence are essential. About us At Babergh and Mid Suffolk District Councils we are passionate about building communities that people want to live, work, visit and invest in. We serve around 200,000 residents across our two districts and are well known for our collaboration and partnership working across public, private and voluntary sectors. We believe that the heart of Suffolk is an incredibly special place to live and work, with: 60 conservation areas two National Landscapes many picturesque market towns It is no surprise we are ranked among the top 50 places to live in the UK (United Kingdom). Benefits We offer a