ServiceNow Architect
Netcompany Group, West Norwood, Lambeth
ServiceNow Architect
Salary not available. View on company website.
Netcompany Group, West Norwood, Lambeth
- Full time
- Permanent
- Onsite working
Posted today, 27 Aug | Get your application in now to be one of the first to apply.
Closing date: Closing date not specified
Job ref: 41c04e2ca22146e08a91d660b7319b88
Location ref: West Norwood, Lambeth
Full Job Description
Job Description The ServiceNow Architect is accountable for the design, structure, and long-term health of the platform. This role ensures solutions are scalable, aligned to business outcomes, and built correctly from the start to avoid rework and technical debt. Key Responsibilities
- Own the end-to-end architecture of the ServiceNow platform
- Define and enforce design standards, patterns, and governance
- Ensure platform health, performance, and upgrade readiness
- Act as the technical lead on client demand and internal initiatives
- Design and oversee integrations (Azure, AWS, third-party systems)
- Guide the adoption of AI and automation capabilities within ServiceNow
- Translate business requirements into structured, deliverable solutions
- Balance short-term delivery (MVP) with long-term platform strategy
- Provide technical leadership to developers and future team members Required Experience
- Strong ServiceNow architecture experience across multiple modules
- Proven delivery of scalable, enterprise-level ServiceNow solutions
- Deep understanding of CSDM, CMDB, and platform data structures
- Experience designing and delivering integrations (REST APIs, cloud platforms)
- Experience managing platform upgrades, performance, and technical debt
- Practical experience applying AI capabilities within ServiceNow
- Ability to operate as the senior technical authority in a small team
- Data foundations - mandatory
- Certified technical architect - desirable Key Attributes
- Focused on long-term platform sustainability, not quick fixes
- Pragmatic and outcome-driven
- Comfortable making decisions with limited structure
- Able to challenge poor design and enforce standards
- Strong communicator across technical and business stakeholders
- Sets the technical direction from day one
- Prevents poor design rather than fixing it later
- Builds a platform that can scale without constant rework Benefits
- Private Medical Health care via Vitality
- Pension contribution, Life Assurance
- Professional certifications supported as part of learning and development
- A range of retail discounts to enhance your lifestyle, encompassing restaurants, supermarkets, travel, leisure activities and health and well-being services
- Access to our Employee Resource Groups, which represent diverse backgrounds and provide a platform for colleagues to connect, learn, and support one another Inclusive Recruitment Netcompany is committed to providing an inclusive and barrier-free recruitment process for anyone wishing to apply for a job with us. We operate a Disability Confident Interview Scheme, meaning we offer guaranteed interviews to all applicants with a disability who meet the minimum criteria for a role. Applicants are asked to opt in, so please let us know if you wish your application to be considered under this scheme.
- Strong ServiceNow architecture experience across multiple modules
- Proven delivery of scalable, enterprise-level ServiceNow solutions
- Deep understanding of CSDM, CMDB, and platform data structures
- Experience designing and delivering integrations (REST APIs, cloud platforms)
- Experience managing platform upgrades, performance, and technical debt
- Practical experience applying AI capabilities within ServiceNow
- Ability to operate as the senior technical authority in a small team
- Data foundations - mandatory
- Certified technical architect - desirable, Focused on long-term platform sustainability, not quick fixes
- Pragmatic and outcome-driven
- Comfortable making decisions with limited structure
- Able to challenge poor design and enforce standards
- Strong communicator across technical and business stakeholders
- Sets the technical direction from day one
- Prevents poor design rather than fixing it later
- Builds a platform that can scale without constant rework
Private Medical Health care via Vitality - Pension contribution, Life Assurance
- Professional certifications supported as part of learning and development
- A range of retail discounts to enhance your lifestyle, encompassing restaurants, supermarkets, travel, leisure activities and health and well-being services
- Access to our Employee Resource Groups, which represent diverse backgrounds and provide a platform for colleagues to connect, learn, and support one another