Service Technician Apprenticeship - Vauxhall Baylis Cirencester

Introduction

This apprenticeship offers a unique opportunity to learn the skills and knowledge necessary to become a proficient service technician in the automotive industry. Under the guidance of experienced technicians, the apprentice will gain hands-on experience, technical expertise, and a deep understanding of Stellantis products and services.

About the Employer

Baylis Motor Group was established in 1994, when Michael Baylis purchased the Gloucester branch of Vauxhall retailer Skipper. Since then, Baylis has grown to become one of the largest and most trusted motor groups across Gloucestershire, Herefordshire, Worcestershire and South Wales. In January 2022, we expanded into South Wales by acquiring the Vauxhall franchise in Merthyr Tydfil from Southern (Merthyr) Ltd, increasing our network.

Our Comittment - We’ve continuously invested in our sites with complete refurbishments and new, purpose-built facilities.
From modern showrooms and comfortable customer areas to advanced workshops and body repair centers, every Baylis location is designed to deliver the best experience for our customers and staff alike.

What You'll Do

This role is ideal for individuals passionate about mechanics, problem-solving, and providing exceptional customer service.

Responsibilities:

• Assist senior technicians in diagnosing, troubleshooting, and repairing various mechanical and electrical systems
  Learn to perform routine maintenance tasks, including inspections, lubrication, and adjustments
• Participate in equipment installations and upgrades under supervision
• Develop proficiency in using diagnostic tools and equipment to identify issues accurately
• Collaborate with team members to ensure timely completion of service requests and projects
• Follow safety protocols and guidelines to maintain a safe working environment
• Document service activities, including work performed, parts used, and customer interactions
• Attend training sessions and workshops to enhance technical skills and product knowledge
• Communicate effectively with customers to address inquiries, explain service procedures, and provide recommendations
• Assist with inventory management, including tracking parts and supplies used during service operations

Training Outcome

There are lots of opportunities within our expanding dealer network to progress and move into new roles once you’ve successfully completed the programme.

Skills Required

• Communication skills
• IT skills
• Attention to detail
• Organisation skills
• Problem solving skills
• Analytical skills
• Logical
• Team working
• Patience

Qualifications

• Essential - GCSE - English - 4
• Essential - GCSE - Maths - 4

Course Information

Course: Motor vehicle service and maintenance technician - light vehicle (level 3)

Level: 3

Route: Engineering and manufacturing

Apprenticeship Level: Advanced

Working Arrangements

Working Week: Monday - Friday, 8.30am - 5.30pm.

Expected Duration: 3 Years

Training Provider: CALEX UK LTD