Service Technician Apprenticeship - Purser & Luxford Citroen St Ives

Introduction

This apprenticeship offers a unique opportunity to learn the skills and knowledge necessary to become a proficient service technician in the automotive industry. Under the guidance of experienced technicians, the apprentice will gain hands-on experience, technical expertise, and a deep understanding of Stellantis products and services.

About the Employer

Purser & Luxford is your local family-run garage in St. Ives, Cambridgeshire. We have been established for over 40 years, with customer care and satisfaction at the heart of the business. Specialising in vehicle servicing, repairs, diagnostics and maintenance, we are proud to keep our customers safely on the road with reliable, honest and professional service.

What You'll Do

This role is ideal for individuals passionate about mechanics, problem-solving, and providing exceptional customer service.

Responsibilities:

• Assist senior technicians in diagnosing, troubleshooting, and repairing various mechanical and electrical systems
• Learn to perform routine maintenance tasks, including inspections, lubrication, and adjustments
• Participate in equipment installations and upgrades under supervision
• Develop proficiency in using diagnostic tools and equipment to identify issues accurately
• Collaborate with team members to ensure timely completion of service requests and projects
• Follow safety protocols and guidelines to maintain a safe working environment
• Document service activities, including work performed, parts used, and customer interactions
• Attend training sessions and workshops to enhance technical skills and product knowledge
• Communicate effectively with customers to address inquiries, explain service procedures, and provide recommendations
• Assist with inventory management, including tracking parts and supplies used during service operations

Training Outcome

• There are lots of opportunities within our expanding dealer network to progress and move into new roles once you’ve successfully completed the programme

Skills Required

• Communication skills
• IT skills
• Attention to detail
• Organisation skills
• Problem solving skills
• Analytical skills
• Team working

Qualifications

• Essential - GCSE - English - (Grade 4) essential
• Essential - GCSE - Maths - (Grade 4) essential

Course Information

Course: Motor vehicle service and maintenance technician - light vehicle (level 3)

Level: 3

Route: Engineering and manufacturing

Apprenticeship Level: Advanced

Working Arrangements

Working Week: Monday- Friday, 8.30am- 5.30pm

Expected Duration: 3 Years

Training Provider: CALEX UK LTD