Service Technician Apprenticeship - Invicta Oldham Citroen

Introduction

This apprenticeship offers a unique opportunity to learn the skills and knowledge necessary to become a proficient service technician in the automotive industry. Under the guidance of experienced technicians, the apprentice will gain hands-on experience, technical expertise, and a deep understanding of Stellantis products and services.

About the Employer

For over a century, Invicta has helped people enjoy better motoring - combining trusted, local teams with a forward-looking approach to new technology and modern ownership. Founded in Canterbury in 1923, Invicta has grown from its earliest workshop roots into a multi-site dealer group representing a range of leading marques across the UK.

What You'll Do

This role is ideal for individuals passionate about mechanics, problem-solving, and providing exceptional customer service.

Responsibilities:

• Assist senior technicians in diagnosing, troubleshooting, and repairing various mechanical and electrical systems
• Learn to perform routine maintenance tasks, including inspections, lubrication, and adjustments
• Participate in equipment installations and upgrades under supervision
• Develop proficiency in using diagnostic tools and equipment to identify issues accurately
• Collaborate with team members to ensure timely completion of service requests and projects
• Follow safety protocols and guidelines to maintain a safe working environment
• Document service activities, including work performed, parts used, and customer interactions
• Attend training sessions and workshops to enhance technical skills and product knowledge
• Communicate effectively with customers to address inquiries, explain service procedures, and provide recommendations
• Assist with inventory management, including tracking parts and supplies used during service operations

Training Outcome

• There are lots of opportunities within our expanding dealer network to progress and move into new roles once you’ve successfully completed the programme

Skills Required

• Communication skills
• IT skills
• Attention to detail
• Organisation skills
• Problem solving skills
• Analytical skills
• Team working

Qualifications

• Essential - GCSE - English - (Grade 4) essential
• Essential - GCSE - Maths - (Grade 4) essential

Course Information

Course: Motor vehicle service and maintenance technician - light vehicle (level 3)

Level: 3

Route: Engineering and manufacturing

Apprenticeship Level: Advanced

Working Arrangements

Working Week: Monday- Friday, 8.30am - 5.30pm.

Expected Duration: 3 Years

Training Provider: CALEX UK LTD