Service Support Manager

Salary not available. View on company website.

Mitie Group plc., Primrose, Lancaster

Posted 1 day ago, 22 Aug | Get your application in today.

Closing date: Closing date not specified

Job ref: dcf5d917e8a14921b85b5858fdb65b19

Location ref: Primrose, Lancaster

Full Job Description

Build strong relationships with contract clients and conduct audit inspections.
Monitor performance against SLAs and cleaning specifications.
Manage daily employee wages and ensure Health & Safety compliance.
Follow statutory Fire and Safety regulations to mitigate risks.
Ensure service delivery across multiple contracts aligns with company policies and procedures (HR, QHSE, RTW, Vetting, Compliance).

Previous management experience in soft services/cleaning within facilities management.
Excellent customer service and communication skills.
Strong organisational and time management abilities.
IT literacy, especially in Microsoft Office.
Full UK clean driving licence (company car provided).
IOSH Health & Safety qualification desirable.

At Mitie we bring out the best in places. Unlocking their potential so that everyone looks forward to using them and can do their best work in them. From offices and shopping centres to hospitals and airports, we create better places for the communities we serve to thrive.

Financial wellbeing support via Salary Finance, including early pay access and competitive loans.
Flexible lifestyle benefits through our Choices platform, including extra holidays, insurance, dental care, and tech products.

https://www.jobs24.co.uk/job/service-support-manager-127242326