Service Support Co-ordinator

We're looking for a BANK Service Support Co-ordinator to be employed on a zero hour contract to cover our permanent staff during busy periods, sickness / absence etc. Service Support Co-ordinators work closely with our care leavers team, which provide supported accommodation services for young people aged between 17 - 21.

As a Service Support Co-ordinator, you will provide onsite support for young people who live in our service, being the first port of call for young people for immediate advice, guidance and signposting to other key workers or agencies.

Hours of work / shifts:

The service operates 24 hours a day, 7 days a week.

Staff will be required to work 12 hour shifts from:

+ 0800 - 2000
+ 2000 - 0800

The Role:

As a Service Support Co-ordinator, you will be responsible for:

+ Providing a full administrative service so that the needs of the functional/departmental team are met.
+ Ensure the safety and wellbeing of young people based at provision, carrying out daily health and safety checks and monitoring visitors.
+ Work directly with the young people in supporting them to gain the skills to carry out practical tasks, ensuring young people take responsibility for hygiene, day to day chores and preparing meals.
+ Ensure the protection and safeguard the wellbeing of the young people in our care.
+ Monitor CCTV and visitors coming into the building

+ Compassion, patience, and a genuine desire to make a difference to the lives of young people.
+ Strong communication and interpersonal skills.
+ Ability to remain calm in challenging situations.
+ Honesty, empathy, and a commitment to being a positive role model.

Homes2inspire, are part of Shaw Trust Group, a charity dedicated to transforming lives across the UK. As a not-for-profit organisation, we are driven by purpose-not profit. We are committed to improving outcomes for children and young people, particularly those who have experienced trauma and adversity.

Since opening our first children's home in 2007, Homes2Inspire has grown to become the UK's largest charity-owned provider of residential children's homes. We support over 150 children across 54 homes and 2 semi-independent leaving care facilities and high-needs foster care provision.