Service Pledge Senior Officer

We're recruiting a senior officer for our Service Pledge programme, who will play a key role in the development and delivery of our service improvement activities.

The Service Pledge is an innovative programme dedicated to delivering lasting positive change to everyone's experience of breast cancer. It brings patients, healthcare professionals and cancer alliances together to work in partnership to design and deliver patient-centred improvements.

Your role will be to coordinate the delivery of our Service Pledge programme, as well as supporting other healthcare professional support and engagement initiatives, helping to ensure everyone diagnosed with breast cancer receives the best possible experience of care.

This role is offered on a full-time, fixed-term contract until December 2027., Please note we're not responsible for the content of job ads, as they're posted by the recruiter. We'll aim to resolve the reported issue and we'll use your feedback to improve the quality of our ads.

Are you an experienced project manager, able to demonstrate successful delivery within specified timelines and budgets? You will be able to develop and manage strong relationships with a wide variety of stakeholders, including senior healthcare professionals and people affected by breast cancer.

You will have experience of carrying out qualitative and quantitative insight research, including surveys and focus groups. You will also have experience and knowledge of patient involvement and/or service improvement, ideally either within the NHS or charity sector.