Service Plan Administrator

As a Service Plan Administrator, you will be the first point of contract with facilitating the customer and dealership enquiries for the service plan product. This is a fast-paced role, and the main element of this role is dealing with customers policy cancellations, wanting cancellations and refunds, bank account changes and supporting with any payment issues. The job role will also include covering Front Desk Reception at Vertu House. This will include greeting visitors, taking deliveries, sorting post and security passes. The ideal candidate will have strong administrative skills, be able to work in a fast-paced environment, can work under pressure, be computer literate. We are proud to be the Motor Retailer who invests more in our colleague's personal development than any other, so if you are successful, you can look forward to on-going training opportunities that provide you with the right career path, career progression and a range of benefits you would expect from an employer of choice which includes:

• 25 days holiday rising with length of service - plus bank holidays
• Access to our online rewards platform giving you cash back and discounts for multiple retailers
• Preferential Service Rates
• Colleague Purchase Scheme
  
  This would be a full-time permanent position based at Team Valley paying £27097.72 per annum.
What can you expect from this role:
• Inbound call handling.
• Dealership enquires.
• Fast paced.
• Email enquiries.